Guest Advocate: Flexible, On‑Demand Customer Experience

Target; Blue Ash (OH); On-site; USD 23,000 - 34,000; Full time

Job summary

Target is seeking a Guest Advocate for its in-store team in a flexible, on-demand capacity. You will engage with guests, help them locate products, and resolve issues while delivering a welcoming shopping experience. Training is provided to ensure you can assist with digital tools and store services.

We value teamwork, reliability, and the ability to adapt to varying shifts, including nights, weekends, and peak times, to support the guest experience across channels.

Qualifications

• Excellent communication and guest service skills.
• Ability to multitask in a fast-paced environment.
• Willing to work flexible shifts including nights and weekends.

Responsibilities

• Create an easy, inspiring, and friendly guest experience.
• Help guests find what they need and resolve issues.
• Scan and bag items accurately and efficiently.
• Promote Target loyalty programs and assist with sign-up.
• Maintain a clean, orderly work area and assist peers.

Skills

Communication skills

Customer service

Flexibility

Teamwork

Job description

Target is seeking a Guest Advocate for its in-store team in a flexible, on-demand capacity. You will engage with guests, help them locate products, and resolve issues while delivering a welcoming shopping experience. Training is provided to ensure you can assist with digital tools and store services.

We value teamwork, reliability, and the ability to adapt to varying shifts, including nights, weekends, and peak times, to support the guest experience across channels.