Guardianship Case Management Supervisor

Elderjusticeny; Buffalo (NY); In loco; USD 68.000 - 83.000; Tempo pieno

Descrizione del lavoro

Center for Elder Law & Justice is seeking a full-time Supervising Case Manager to join our Guardianship Unit. The role oversees the case management team, ensuring high-quality, person-centered care coordination for guardianship clients while carrying a reduced caseload.

The position reports to the Managing Attorney. Responsibilities include supervising staff, assignment of work, case reviews, quality assurance, and maintaining thorough documentation.

Competenze

• Master of Social Work or bachelor’s degree in social work, human services, or a related field with substantial experience.
• Supervisory experience preferred.
• Knowledge of long-term care, community-based services, public benefits, and healthcare systems.
• Excellent assessment, documentation, and organizational skills.

Mansioni

• Supervise Case Managers, including work assignment, case review, quality assurance, and performance oversight.
• Ensure that all client visits occur at required intervals — quarterly for facility clients and monthly for community clients — and that visits are documented.
• Review initial and ongoing needs assessments and person-centered service plans for completeness and quality.
• Carry a caseload of guardianship clients and maintain case notes in case management software.
• Coordinate with the Supervising Attorney and Managing Attorney on complex cases and cases requiring legal intervention.
• Serve as an escalation point for urgent client matters, including medical emergencies, placement changes, and safety concerns.
• Answer time-sensitive calls during non-business hours and weekends.
• Interact with health care providers and other service providers.
• Support the social work components of Article 81 reports.
• Train and mentor case management staff.
• Foster a team environment and collaborate with the Managing Attorney and Supervising Attorney to deliver program outcomes and grant reporting.

Conoscenze

Care coordination

Supervisory experience

Organizational skills

Formazione

Master of Social Work

Bachelor's degree in social work or related field

Descrizione del lavoro

Center for Elder Law & Justice is seeking a full-time Supervising Case Manager to join our Guardianship Unit. The role oversees the case management team, ensuring high-quality, person-centered care coordination for guardianship clients while carrying a reduced caseload.

The position reports to the Managing Attorney. Responsibilities include supervising staff, assignment of work, case reviews, quality assurance, and maintaining thorough documentation.