GTM Head BPO Insurance

Theron Solutions; United States; On-site; USD 180,000 - 260,000; Full time

Job summary

Theron Solutions, a leading global technology, consulting, and business transformation organization, seeks a senior leader to drive AI-enabled, end-to-end Shared Services and transformation programs in the Insurance sector.

You will own the full sales lifecycle, build a strategic pipeline of multi-year opportunities, and engage C-suite stakeholders to deliver measurable business outcomes across operations, risk, and customer experience.

Qualifications

• 15+ years of experience in Insurance, Financial Services, consulting, business process services, or transformation sales.
• Proven track record of hunting, shaping, and closing large, complex deals.
• Experience managing multi-stakeholder enterprise sales cycles.
• Strong understanding of lending and loan operations, payments, and risk/compliance.

Responsibilities

• Lead business development and market expansion in the Insurance industry.
• Own the full sales lifecycle from opportunity identification through deal closure.
• Build and manage a strong pipeline of multi-year transformation opportunities.
• Drive demand generation and strategic account expansion.
• Engage senior executives and coordinate cross-functional teams.
• Position AI-enabled operating models and automation-led solutions.

Skills

Business development

Enterprise sales

Stakeholder management

Solution selling

Job description

About our client: Our client is a leading global technology, consulting, and business transformation organization that partners with enterprises worldwide to drive innovation, operational excellence, and digital transformation. With a strong presence across multiple industries, the company delivers integrated capabilities spanning technology, business operations, artificial intelligence, analytics, cloud, and consulting services.

Purpose of the Role

Lead the creation and growth of new business opportunities focused on AI-enabled, end-to-end Shared Services and Business Transformation programs within the Insurance sector. Drive strategic engagements that help enterprises transform their operating models through large-scale, outcomes-driven initiatives.

Key Responsibilities

Business Development & Market Expansion

• Identify and create new market opportunities within the Insurance industry.
• Develop and execute industry-focused go-to-market strategies.
• Build and manage a strong pipeline of large, multi-year transformation opportunities.
• Drive demand generation and strategic account expansion.

Executive Stakeholder Engagement

• Establish trusted relationships with senior business leaders and decision-makers.
• Act as a strategic advisor on enterprise transformation initiatives.
• Engage key stakeholders across finance, operations, risk, people, customer experience, and shared services functions.

Consultative Solution Selling

• Lead value-based discussions around business transformation, including:
• Finance operations transformation
• Risk and compliance operations
• Customer service and contact center modernization
• Payments, lending, and servicing operations
• Procurement and sourcing transformation
• Workforce and HR operations transformation
• Assess client challenges and priorities.
• Co-create transformation roadmaps aligned with measurable business outcomes.
• Position AI-enabled operating models and automation-led solutions.

End-to-End Deal Leadership

• Own the full sales lifecycle from opportunity identification through deal closure.
• Lead deal shaping, solution development, proposal creation, and commercial negotiations.
• Define and execute winning strategies for large, complex opportunities.
• Drive collaboration across transformation, technology, operations, pricing, delivery, and legal teams.

Cross-Functional Leadership

• Coordinate globally distributed teams across multiple functional disciplines.
• Navigate complex organizational structures to bring integrated solutions to clients.
• Ensure alignment among business, technology, and operational stakeholders.

Industry Thought Leadership

• Serve as a subject matter expert in Insurance operations and transformation.
• Stay informed on:
• Regulatory developments
• AI and digital transformation trends
• Industry operating model evolution
• Customer experience innovation
• Represent the organization at industry forums, executive briefings, and advisory discussions.

Success Measures

• Consistently originate and close large transformation engagements with significant contract value.
• Build a sustainable, high-quality sales pipeline aligned with growth objectives.
• Establish trusted executive relationships and strategic client partnerships.
• Deliver measurable business outcomes such as:
• Operational efficiency improvement
• Risk and compliance optimization
• Enhanced customer experience
• Revenue growth and productivity gains

Required Experience

• 15+ years of experience in Insurance, Financial Services, consulting, business process services, or transformation sales.
• Proven track record of hunting, shaping, and closing large, complex deals.
• Experience managing multi-stakeholder enterprise sales cycles.
• Strong understanding of:
• Lending and loan operations
• Payments and transaction processing
• Risk and compliance functions
• Customer servicing operations
• Established relationships with senior business and operational leaders.

Preferred Leadership Attributes

• Ability to sell future-state operating models rather than standalone services.
• Strong executive presence and strategic storytelling capabilities.
• Ability to connect AI-led transformation initiatives to tangible business outcomes.
• Entrepreneurial mindset with demonstrated success in creating demand and shaping opportunities.

Why Consider This Opportunity

• Drive next-generation AI-enabled operations transformation programs.
• Leverage integrated capabilities spanning technology, AI, operations, and platforms.
• Lead industry-defining transformation initiatives.
• Operate at the intersection of:
• AI-enabled operations
• Insurance transformation
• Workforce and customer experience transformation
• Help shape the future sales model for large-scale business transformation services.

Our client is an Equal Opportunity Employer, committed to a workplace free from discrimination and harassment. Employment decisions are based on business needs, job requirements, and individual qualifications without regard to race, color, religion, gender, age, disability, sexual orientation, gender identity, marital status, military service, genetic information, or any other status protected by law.