GTM Engineer

LeanScale, Inc.; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

LeanScale, Inc. is seeking a GTM Operations Engineer to lead CRM systems design and implementation for fast-growing startups. You will customize Salesforce/HubSpot, manage data, and build automation to support marketing, sales and customer success.

The ideal candidate has 2+ years as CRM admin, Salesforce/HubSpot certification, and a hands-on approach to integrating tools and delivering data-driven insights for exec leadership.

Qualifications

• Minimum 2 years as CRM System Administrator (Salesforce Lightning or HubSpot).
• Salesforce/HubSpot Administrator Certification is required.
• Proficient in CRM configuration, data management and automation.

Responsibilities

• Design and implement scalable GTM systems for scaleups.
• Configure CRM objects, fields, layouts, workflows and validation rules.
• Manage user profiles, roles, and access for security.
• Migrate and cleanse data in CRM systems (Salesforce/HubSpot).
• Create reports and dashboards for sales, marketing, and service metrics.
• Integrate Salesforce/HubSpot with external tools and platforms.

Skills

Excellent communication

Problem solving

Analytical skills

Documentation

Curious learner

Adaptable to change

Cross-functional collaboration

Self-starter

Education

Salesforce/Hubspot Administrator Certification

Tools

Salesforce

HubSpot

Apex/Visualforce

CRM integrations

Job description

Position Overview

LeanScale is a leading consulting firm powering high-growth, B2B Technology startups (e.g. Mistral AI, Chainguard, Clio, and many more). We’re looking to build the McKinsey-for-startups and take pride in bringing in A+ talent.

Startups need to rapidly gain distribution before the tech incumbents (bigger tech companies) build their technology. It’s a race. And Go-to-Market Operations is a key part in being able to set the proper foundation and grow quickly.

We help leading Go-to-Market organizations build their growth models, and implement the right GTM Operations infrastructure to execute on their plans. As a GTM Engineer, you will be the main GTM systems implementation expert on client engagements as you collaborate with cross-functional teams (both internally and externally) to deliver best-in-class GTM processes, technology, & reporting. The ideal candidate will possess a unique blend of soft skills, technical skills, and a self-starter mentality to drive GTM Operations success both within our organization and with our clients.

At LeanScale, we feel confident that you will be given a truly unique opportunity to accelerate your career in GTM Operations by working with many companies at once and collaborating with a large team of operations experts.

Responsibilities

• Systems Architecture Design & Implementation: Holistic design and implementation of the best systems for startups at each stage of growth.
• AI-native Builder: Stay on the cutting edge of AI development, and incorporate it internally along with our customers at each stage of Marketing, Sales, CS, and Partnerships.
• CRM Configuration: Customize CRMs (usually Salesforce/Hubspot) by configuring objects, fields, page layouts, workflow rules, validation rules, and other platform features to support various business processes.
• User Management: Create and manage user profiles, roles, permissions, and access settings to ensure data security and appropriate access levels.
• Data Management: Import, export, and maintain data within CRMs (usually Salesforce/Hubspot), ensuring data integrity and cleanliness through regular data audits and cleansing activities.
• Reporting and Dashboards: Create and manage reports and dashboards to provide insights into sales, marketing, and service performance, enabling data-driven decision-making.
• Process Automation: Build and maintain automated processes using workflow rules, process builder, and approval processes to streamline business operations and improve efficiency.
• Third-Party Integrations: Integrate Salesforce/Hubspot with external applications and tools to enhance productivity and data synchronization.
• Platform Upgrades: Stay updated on Salesforce/Hubspot releases and new features, planning and executing platform upgrades and enhancements as needed.
• System Maintenance: Monitor system performance, troubleshoot issues, and coordinate with the IT team to address and resolve technical challenges.
• Security and Compliance: Implement security best practices and ensure compliance with data privacy regulations and internal policies.

Requirements

Soft Skills

• Excellent communication skills to provide training, support, and interact with stakeholders at all levels.
• Tenacious problem solver and a bias towards action.
• Strong analytical skills to identify and resolve system issues and improve processes.
• Meticulous in preparation & documentation
• Curious, quick learner (and stays ahead on new technologies)
• Adaptable to constant change
• Ability to work collaboratively with cross-functional teams to understand business requirements and translate them into technical solutions.
• Self-starter (does not wait to be told what to do and is comfortable operating in ambiguity)
• LeanScale Values (Integrity, Humility, Taking Action, Challenging Yourself and Others)

Hard Skills

• Salesforce/Hubspot Experience: A minimum of 2 years of hands‑on experience as a CRM System Administrator, working with Salesforce Lightning or Hubspot.
• Certification: Salesforce/Hubspot Administrator Certification is required.
• Technical Skills: Proficiency in Salesforce/Hubspot configuration, data management, and process automation. Knowledge of Apex and Visualforce is a plus.
• Experience implementing/managing at least one CRM integration tool (CPQ, Enablement Tool, Sales Engagement Tool, CRM data enrichment tool, etc.)
• Experience analyzing GTM performance data and presenting insights to exec leadership
• Google Sheets / Excel power user