GTM Enablement Manager

Gleanwork; Mountain View (CA); On-site; USD 140,000 - 190,000; Full time

Job summary

Glean in Mountain View, CA is seeking a Product Enablement Manager at the intersection of Product, Product Marketing, and GTM Enablement. You will translate launches, roadmaps, and complex capabilities into clear narratives, workflows, and trainings that drive adoption and revenue.

You will build an AI-first enablement system, turning launch signals into role-aware guidance and in-flow practice, ensuring GTM teams stay current on changes and how to apply them in real deals.

Responsibilities

• Own the GTM-facing layer of product enablement, translating release notes, specs, and technical documentation into guidance for field roles.
• Build and maintain a scalable product enablement program for GTM teams, covering launches, core product foundations, and AI capabilities.
• Design and deliver high-impact enablement sessions with demos and real customer scenarios.
• Partner with Product, Product Marketing, Sales, and Enablement teams to ensure launch readiness for releases.
• Design an AI-first launch-to-enable loop turning product changes into structured briefs and practice.
• Collaborate on AI-powered enablement surfaces delivering just-in-time coaching in GTM tools.
• Champion an AI-first enablement system and iterate with cross-functional teams to improve adoption and revenue impact.

Job description

About Glean:

Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry's most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles.

At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean's agentic capabilities - AI agents that automate real work across teams by accessing the industry's broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level.

Recognized by Fast Company as one of the World's Most Innovative Companies (Top 10, 2025), by CNBC's Disruptor 50, Bloomberg's AI Startups to Watch (2026), Forbes AI 50, and Gartner's Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we're helping the world's largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality.

If you're excited to shape how the world works, you'll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You'll ship agentic capabilities on an open, extensible stack, with the craft and care required for enterprise trust, as we bring Work AI to every employee, in every company.

About the Role:

Glean is seeking a Product Enablement Manager to sit at the intersection of Product, Product Marketing, and GTM Enablement. In this role, you will be the connective tissue between a fast‑moving Work AI platform and our customer‑facing teams, turning launches, roadmap bets, and complex product capabilities into clear, usable narratives, workflows, and trainings that drive adoption and revenue impact across the go‑to‑market organization.

You will also be a key builder and collaborator on our AI‑first enablement vision: using Glean and agents to turn fragmented launch signals into role‑aware guidance, in‑flow practice, and visible readiness signals. Instead of relying on point‑in‑time trainings alone, you'll design and build an always‑on, AI‑assisted enablement system that keeps GTM teams current on what changed, why it matters, and how to use it in real deals. For this role, you must be excited to use AI to build new workflows and processes from a first principles, AI‑first approach.

You will:

• Own the GTM‑facing layer of product enablement, translating release notes, specs, and technical documentation into "what this means for the field" guidance: when to use new capabilities, which personas and use cases to target, and what proof points and stories to lean on.
• Build and maintain a scalable product enablement program for GTM teams (Initially the focus will be Sales, but can expand and overlap to SEs/SAs, Customer Outcomes, Support, Partnerships), covering launches, core product foundations, advanced AI capabilities, and platform‑level narratives.
• Design and deliver high‑impact enablement sessions on new features, packages, and workflows, with a focus on active practice, demos, and application to real customer scenarios, not just slides.
• Partner closely with Product, Product Marketing, Competitive, Sales, Technical Enablement, and Customer Outcomes to ensure GTM teams are launch‑ready for Tier 1 and Tier 2 releases, with clear talk tracks, demo flows, objection handling, and enablement bundles.
• Work with Field and Technical Enablement peers to embed product learning into broader programs such as onboarding, certifications, deal coaching, and manager enablement, so product knowledge shows up in how we sell and support, not just in standalone trainings.
• Design and operate an AI‑first "launch‑to‑enable" loop: help define how product changes (release notes, docs, support patterns) become structured launch briefs, role‑based guidance, and in‑flow practice using Glean and agents as the backbone.
• Partner with Technical Enablement and AI product teams to build and maintain AI‑powered enablement surfaces (e.g., role‑aware "what's new" views, browser‑overlay guidance, agent‑driven labs) that deliver just‑in‑time coaching in the tools where GTM already works.
• Act as a champion and co‑designer of our AI‑first enablement system by collaborating on 30‑/60‑/90‑da