Growth Strategy & Operations Intern

Zipline; San Antonio (TX); On-site; USD 42,000 - 52,000; Full time

Job summary

Zipline is seeking a Commercial Strategy & Operations Intern to help translate local market realities into actionable priorities and measurable growth. You’ll support performance analyses, build reports, and align cross‑functional teams to drive faster, more effective execution.

You’ll partner with Commercial, Operations, Marketing, Analytics, Community Engagement, and other teams to learn how a fast‑growing marketplace operates and turn insights into action.

Qualifications

• Must have completed second year of a bachelor’s degree in business, economics, finance, data analytics, engineering, marketing, or a related field.
• Strong analytical and problem-solving skills
• Proficiency with Excel or Google Sheets; experience with SQL, dashboards, or other data tools is a plus
• Strong written and verbal communication skills
• Ability to organize multiple projects, deadlines, and stakeholders

Responsibilities

• Support weekly and monthly business reviews by pulling data, analyzing performance, and turning findings into clear takeaways and actions
• Build and maintain reporting on key customer, merchant, commercial, and ops metrics
• Analyze customer behavior, merchant performance, market trends, and operational data to identify opportunities and risks
• Help develop business cases, forecasts, and recommendations for growth and operational initiatives
• Partner with cross-functional teams to coordinate priorities, document decisions, track action items, and follow up on execution
• Improve processes, templates, and operating rhythms that help teams plan and execute more effectively
• Research competitors, local market dynamics, and emerging opportunities to inform commercial strategy
• Prepare concise presentations and ad hoc analyses for leadership and partner teams
• Own a defined commercial strategy or operations project from problem framing and analysis through recommendation and implementation support

Skills

Analytical skills

Problem-solving

Excel/Sheets

SQL

Dashboards

Communication skills

Education

Second year of Bachelor's degree in business/economics/finance/data analytics/engineering/marketing or related field

Tools

SQL

Dashboards

Excel or Google Sheets

Job description

Zipline is seeking a Commercial Strategy & Operations Intern to help translate local market realities into actionable priorities and measurable growth. You’ll support performance analyses, build reports, and align cross‑functional teams to drive faster, more effective execution.

You’ll partner with Commercial, Operations, Marketing, Analytics, Community Engagement, and other teams to learn how a fast‑growing marketplace operates and turn insights into action.