Growth Product Manager (CS Team)

Adapty.io; United States; Remote; USD 120,000 - 150,000; Full time

Benefits offered by this job

Language learning

Sports

Health insurance

Laptop coverage

Flexible remote work

Job summary

Adapty.io seeks a growth-minded professional to manage 30–40 client apps, optimize their subscription funnels, and drive retention and revenue. You’ll analyze paywalls, run A/B tests, and guide clients from onboarding to expansion, acting as the voice of the customer and partnering with product teams to ship impactful improvements.

This role offers flexible remote work with optional onsite in our Belgrade or London offices, and a compensation package tied to results.

Qualifications

• Hands-on experience with in-app subscriptions and monetization.
• Experience driving growth across UA, funnel optimization, and monetization.
• Excellent written and spoken English.

Responsibilities

• Own a portfolio of 30-40 clients, guiding retention and growth.
• Onboard new clients and help build their first funnel and paywall.
• Audit client usage, identify adoption gaps, and drive full adoption.
• Run paywall/UA analyses and propose data-driven tests for revenue growth.
• Identify cross-sell opportunities and close expansion deals.
• Gather client feedback and relay it to product teams for faster shipping.
• Know the product deeply and address complex use cases without escalation.

Skills

In-app subscriptions experience

Full-cycle mobile growth

Fluent English

Sales oriented

Independent and proactive

Strong communication

Tools

Amplitude

Meta Ads

CRM tools

Job description

At Adapty, we make it easy for mobile apps to manage in-app purchases and paywalls. We power 20K+ apps, process $3B+ in subscriptions every year, and have been growing fast for the last four years. Our mission is simple: make apps rich.

We are a team of 210+ passionate, product-driven people who love solving big challenges. Backed by top investors like 500 Startups and Surface Ventures, we are building one of mobile's fastest-growing SaaS companies and aiming for number one worldwide.

What This Role Is About

Adapty powers subscriptions for thousands of mobile apps, and our clients don't come to us for a billing tool, they come to grow subscription revenue. This role exists to make that happen.

You'll own a portfolio of 30-40 apps and act as their growth partner: understanding their funnel from ad click to purchase, finding where money leaks out, and bringing them concrete recommendations on paywalls, pricing, and A/B tests. You will be a sparring partner who knows subscription monetization as well as our clients do.

This isn't a ticket-answering job. Proactiveness, retention, adoption, and expansion in your portfolio are yours to drive, which means you'll spend your time in analytics dashboards and in strategic conversations, and you'll be comfortable turning a good insight into a commercial one.

What You'll Be Doing

• Own a portfolio of 30-40 clients. You'll be the main point of contact and the person accountable for their retention, health, and growth.

• Onboard new clients. After handoff from Sales, guide them through integration, help them build their first funnel and paywall, and get their campaigns live.

• Close product adoption gaps. Audit how each client actually uses Adapty, spot underused features, and drive them to full adoption. Identify at-risk accounts early and act before renewal is in question.

• Drive account growth. Run paywall and UA analyses, and come to clients with concrete A/B test recommendations that move their subscription revenue, not generic check-ins.

• Unlock and close cross-sells. Identify expansion potential across the product line and own those deals through to closed-won.

• Be the voice of the customer. Gather and relay feedback, bugs, and feature requests to the product team, and follow up so critical issues actually ship.

• Know the product inside and out. You'll be expected to answer detailed technical questions and support complex use cases without escalating everything.

What We're Looking For

• Hands-on experience with in-app subscriptions. You've worked with subscription monetization directly, not just adjacent to it.

• Full-cycle mobile growth background. Ideally you've owned traffic acquisition through to purchase: UA, funnel optimization, monetization, A/B testing.

• Fluent English, written and spoken.

• Comfortable with sales. You're not afraid to open a commercial conversation, ask for the expansion, and close it.

• Sharp mind and strong communication. You can hold a strategic conversation with a founder or a growth lead and be taken seriously.

• Independent and proactive. We don't micromanage — you own your accounts and your numbers.

Nice to Have

• Experience at a SaaS company in the mobile industry

• Working knowledge of Amplitude, Meta Ads, and creative testing.

• Track record of measurable account expansion or upsell in a previous CS role.

• Familiarity with support/CRM tools.

What's in it for you

• Strong product with industry-best metrics. Adapty is among the top 5% fastest-growing SaaS companies.

• Exceptional compensation directly tied to your results.

• Direct communication and ownership. No bureaucracy, no politics, just impact.

• Flexible remote work. Join us from anywhere or work onsite in our Belgrade or London offices.

• Professional support. Language learning, sports, health insurance, laptop coverage, and more.