Growth Principal

Ustwo Fampany Limited; New York (NY); Hybrid; USD 155,000 - 190,000; Full time

Benefits offered by this job

Profit sharing

Fully paid health coverage

401k with company match

PTO 20 days

Hybrid working model

Transit & Health FSA

Gym/Wellness perks

Parental leave 16 weeks

Learning & Development budget

Monthly wellness & cell phone

Job summary

ustwo is seeking a Principal-level Growth professional to expand our client portfolio through proactive business development and strategic engagement with senior stakeholders. This role partners with the Exec Director of Client Services & Growth to build opportunities that become lasting partnerships.

You will lead outbound growth, craft scalable prospecting frameworks, and nurture relationships with senior decision-makers across multidisciplinary teams to deliver sustainable growth.

Qualifications

• 10+ years in business development or growth roles in design, tech or professional services.
• Proven ability to generate new opportunities and build long-term client relationships.
• Strong commercial judgement with pipeline forecasting and qualification skills.
• Comfort engaging senior stakeholders and navigating large organizations.
• Ability to translate client challenges into commercial opportunities.
• Collaborative, relationship-driven with cross-disciplinary teamwork.
• Proficient with CRM systems, sales tools and AI-enabled research.

Responsibilities

• Shape outbound growth strategy with leadership to translate priorities into account plans.
• Create repeatable prospecting frameworks and playbooks to scale outbound efforts.
• Build and manage a pipeline of prospective clients aligned with commercial priorities.
• Develop relationships with senior decision-makers to identify value opportunities.
• Lead early-stage conversations and qualify opportunities before partnering with leadership.
• Maintain accurate pipeline forecasting and CRM data for reporting.
• Collaborate with Marketing on campaigns and account-based initiatives.
• Partner with multidisciplinary teams to shape proposals and opportunities.
• Develop market insights to inform growth activity and explore AI-based approaches.

Skills

Business development

Senior stakeholder engagement

Pipeline management

CRM proficiency

Market research

AI-enabled prospecting

Cross-functional collaboration

Communication & influencing

Tools

CRM platforms

Sales intelligence tools

AI research tools

Job description

At ustwo, we design and build digital products and services that have a meaningful impact on millions of people around the world. As an employee-owned, B Corp-certified business, we believe the best partnerships are built on trust, curiosity and shared ambition. We're looking for an experienced Principal-level Growth professional to help grow ustwo's client portfolio through proactive business development. Working in partnership with the Exec Director of Client Services & Growth, you'll identify and engage prospective clients, build strategic relationships, and create opportunities that become long-term partnerships. As part of our global commercial community, you'll collaborate closely with Client Partners, Marketing and peers across our studios to strengthen our pipeline, share market insight and help deliver sustainable growth.

Overview

We are seeking a Principal-level Growth professional to grow ustwo's client portfolio through proactive business development, relationship-building and strategic engagement with senior stakeholders.

Qualifications

• 10+ years experience in business development, growth, client services or digital consultancy within a design, technology or professional services environment.
• Proven track record of generating new business opportunities and building long-term client relationships.
• Strong commercial judgement and experience managing pipelines, forecasting and opportunity qualification.
• Comfortable engaging senior stakeholders and navigating complex organizations.
• Skilled at identifying client challenges and translating them into commercial opportunities.
• Collaborative and relationship-oriented, with experience working across multidisciplinary teams.
• Comfortable using CRM platforms, sales intelligence tools and AI-enabled research and prospecting tools.
• Curious, proactive and self-directed, with the ability to build scalable processes and playbooks while maintaining a hands-on approach to execution.
• Excellent communication, influencing and stakeholder management skills.

Responsibilities

• Partner with the Exec Director of Client Services & Growth to shape our outbound growth approach, translating commercial priorities into targeted account strategies and proactive programs.
• Build repeatable prospecting frameworks, qualification processes, and playbooks that bring structure to our outbound efforts and scale beyond individual execution.
• Build and manage a pipeline of prospective clients aligned with ustwo's commercial priorities.
• Develop relationships with senior decision-makers and identify opportunities where ustwo can create meaningful value.
• Lead early-stage business development conversations and qualify opportunities before partnering with Client Partners and studio leadership.
• Maintain accurate pipeline forecasting, CRM data and commercial reporting.
• Partner with Marketing on campaigns, events, thought leadership and account-based initiatives that support business development.
• Collaborate with Client Partners and multidisciplinary teams to shape proposals and commercial opportunities.
• Develop insight into target markets, client challenges and industry trends to inform growth activity.
• Explore new approaches, including AI-enabled tools and technologies, to improve research, prospecting and relationship development.
• Contribute to a collaborative global Growth community by sharing insight, opportunities and best practice.

Location

This is a hybrid role based in New York City. The role requires regular in-person collaboration with peers and clients, alongside travel within the US and occasionally internationally as needed.

Compensation and Benefits

The base salary range for this full-time role is between $155,000 and $190,000. The actual salary amount within this range will depend on the candidate's experience, skillset, market knowledge, and the salaries of current employees in similar roles. We benchmark our salaries regularly against competitive market data, so these ranges are subject to change.

Full-time employees also qualify for ustwo's Profit Share Scheme, in which the studio group shares up to one-third of operating profits with all employees, subject to hitting certain safety thresholds and targets.

Additionally, all full-time employees are eligible for the following benefits:

• Fully paid Medical, Vision, and Dental coverage
• 401k with up to 5% company matching
• 20 Days PTO
• Up to 15 additional closed days per year, including the last week of the year
• Hybrid working model
• Transit and Health FSA programs
• Citibike membership
• One Medical and Talkspace Memberships
• 16 weeks of paid parental leave
• Annual Learning & Development Budget
• Monthly Wellness & Cell Phone Contributions

ustwo is committed to making a measurable positive impact on people’s everyday lives. We are an equal opportunity employer and value diversity at our company. We believe diverse teams help us make better products and we actively hire for cultural growth. We welcome people of all ages, stories and backgrounds. We provide everyone with equal access to professional development.