Growth Path: Inside Sales Trainee (Training to Rep)

Earle-M.-Jorgensen-Company; Phoenix (AZ); On-site; USD 49,000 - 60,000; Full time

Job summary

EMJ Phoenix is seeking an energetic Inside Sales Trainee to join our team. This full‑time program provides structured, hands‑on training and daily exposure to sales activities, with the goal of developing into an Inside Sales Representative.

You will learn to manage customer accounts, process quotes and orders, and support product availability while building a foundation in metals sales. The position offers competitive pay, benefits, and growth opportunities within a family‑owned, AS9120B

Qualifications

• 0-2 years of professional experience, preferably in a sales, service, or office environment.
• High School diploma or GED required; bachelor’s degree preferred.
• Excellent written and verbal communication skills.
• Bilingual (Spanish) preferred but not required.
• Proficiency in Microsoft Office and the ability to learn sales systems.
• Effective time management, attention to detail, and organizational skills.
• Ability to work in a fast-paced team environment with multiple priorities.
• Customer-focused with a professional demeanor and strong work ethic.

Responsibilities

• Participate in a structured training program to learn inside sales systems, processes, and customer service practices.
• Shadow experienced Inside Sales Representatives to learn how to manage customer accounts, address inquiries, and provide solutions.
• Assist with processing customer quotes and orders, ensuring accuracy and timely communication.
• Support order entry, pricing reviews, product availability checks, and certification coordination.
• Learn to resolve customer complaints and discrepancies in collaboration with senior team members.
• Attend department meetings and training sessions to develop knowledge of company products, services, and industry standards.
• Maintain accurate records and documentation related to sales activities.
• Contribute to team goals by supporting sales outreach, order follow-up, and continuous improvement efforts.
• Adhere to all company safety protocols, procedures, and ethical standards.

Skills

Communication skills

Microsoft Office

Time management

Customer-focused

Bilingual (Spanish) preferred

Education

High School diploma or GED

Bachelor’s degree preferred

Job description

EMJ Phoenix is seeking an energetic Inside Sales Trainee to join our team. This full‑time program provides structured, hands‑on training and daily exposure to sales activities, with the goal of developing into an Inside Sales Representative.

You will learn to manage customer accounts, process quotes and orders, and support product availability while building a foundation in metals sales. The position offers competitive pay, benefits, and growth opportunities within a family‑owned, AS9120B