Growth-Oriented Store Leader | Retail Ops & Team Coach

Citi Trends; Kansas City (MO); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health and dental insurance

Paid vacation

401(k) plan

Paid training

Growth opportunities

Job summary

Citi Trends in the Kansas City area is seeking an Assistant Store Manager to support daily store operations and lead a team under the Store Manager. You will drive sales performance, maintain operational excellence, and assist with hiring, onboarding, and development of store associates.

The role requires 2–4 years of retail leadership experience, strong communication skills, and the ability to work nights and weekends. Competitive pay and benefits accompany this opportunity.

Qualifications

• High school diploma or equivalent required.
• 2–4 years of experience as an Assistant Manager or similar retail leadership role
• 3–5 years of overall retail experience preferred
• Strong communication, organizational, and people leadership skills
• Ability to work a flexible schedule, including nights and weekends
• Ability to perform basic math calculations, including percentages

Responsibilities

• Support daily store operations to ensure sales goals, customer experience standards, and operational expectations are consistently met
• Monitor sales activity and provide guidance to associates to deliver excellent customer service
• Assist with inventory control, inventory transactions, and shrink prevention efforts
• Ensure compliance with CITITRENDS policies, procedures, and operational standards
• Supervise and support store associates in sales, inventory, cash handling, and customer service
• Assist the Store Manager with hiring and recruiting activities, including candidate screening, interviews, onboarding, and training support
• Help maintain appropriate staffing levels by supporting recruiting efforts and employee retention
• Provide ongoing coaching, feedback, and performance support to associates
• Maintain a safe, organized, and customer-focused store environment
• Reinforce adherence to company policies, procedures, and loss prevention standards
• Support consistent execution of merchandising, operational, and visual standards
• Perform additional duties and responsibilities as assigned to support store operations and business needs

Skills

People leadership

Staffing & hiring

Customer service

Communication

Problem solving

Education

High school diploma

Job description

Citi Trends in the Kansas City area is seeking an Assistant Store Manager to support daily store operations and lead a team under the Store Manager. You will drive sales performance, maintain operational excellence, and assist with hiring, onboarding, and development of store associates.

The role requires 2–4 years of retail leadership experience, strong communication skills, and the ability to work nights and weekends. Competitive pay and benefits accompany this opportunity.