Growth-Oriented Insurance Customer Service Rep

Kristikim; Chino Hills, Northern (CA, KY); Hybrid; USD 42,000 - 65,000; Full time

Benefits offered by this job

Simple IRA

QSEHRA

Performance bonus

Competitive salary

Advancement opportunities

Paid time off

Training & development

Job summary

Kristi Kim - State Farm Agent is seeking a Customer Service Representative to join a multilingual team serving customers across California. You will deliver exceptional customer experiences, coordinate with agency staff, and anticipate community needs to support growth of the insurance agency.

Our environment values teamwork, integrity, and opportunities for advancement. With a focus on customer service and personalized insurance solutions, this role offers a path to growth within a

Qualifications

• Communication and interpersonal skills are essential.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Customer service experience

Job description

Kristi Kim - State Farm Agent is seeking a Customer Service Representative to join a multilingual team serving customers across California. You will deliver exceptional customer experiences, coordinate with agency staff, and anticipate community needs to support growth of the insurance agency.

Our environment values teamwork, integrity, and opportunities for advancement. With a focus on customer service and personalized insurance solutions, this role offers a path to growth within a