Growth-Oriented Customer Service Pro | Flexible Schedule

State Farm Agent; Hephzibah (GA); On-site; USD 35,000 - 40,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

An insurance agency in Hephzibah, GA is seeking a Customer Service Representative to generate exceptional customer experiences and support policy management. This role involves answering inquiries, assisting with policy changes, and processing claims. Ideal candidates are detail-oriented and possess strong communication skills. The agency offers a competitive salary and benefits including a Simple IRA and training programs to support long-term growth.

Qualifications

• Prior experience in customer service is preferred.
• Strong communication skills to interact effectively with customers.
• Ability to handle several tasks simultaneously.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

An insurance agency in Hephzibah, GA is seeking a Customer Service Representative to generate exceptional customer experiences and support policy management. This role involves answering inquiries, assisting with policy changes, and processing claims. Ideal candidates are detail-oriented and possess strong communication skills. The agency offers a competitive salary and benefits including a Simple IRA and training programs to support long-term growth.