Growth‑Oriented Client Relations & Sales Coordinator

Voda Cleaning & Restoration; Utica (MI); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Employee discounts

Free uniforms

Opportunity for advancement

Training & development

Job summary

Voda Cleaning & Restoration is seeking an energetic office administrator to manage customer communication, scheduling, and invoice follow-ups in our Utica, MI area. You will balance frontline client interactions with back-end admin tasks to keep our operations smooth and responsive.

You’ll build relationships with customers, real estate contacts, and partners while handling calls, bookings, and basic reporting.

Qualifications

• Experience in office admin, customer service, or sales is a plus.
• Strong phone presence and ability to build rapport with clients and referrals.
• Ability to manage schedules, invoices, and basic reporting.

Responsibilities

• Follow up on unbooked leads and secure appointments.
• Handle inbound calls with confidence and close the booking.
• Coordinate scheduling and clearly communicate job details with customers.
• Follow up after jobs to confirm satisfaction, collect payments, and request reviews.
• Maintain accurate customer records in the CRM.

Skills

Phone communication

People skills

Relationship building

Organized

Sales experience

Education

High school diploma or equivalent

Tools

CRM software

Scheduling software

Job description

Voda Cleaning & Restoration is seeking an energetic office administrator to manage customer communication, scheduling, and invoice follow-ups in our Utica, MI area. You will balance frontline client interactions with back-end admin tasks to keep our operations smooth and responsive.

You’ll build relationships with customers, real estate contacts, and partners while handling calls, bookings, and basic reporting.