Growth Operations Program Manager

Zoomcar; San Francisco (CA); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health care benefits

401(k) matching

Paid parental leave

20 days PTO + holidays + floating days

Job summary

Superhuman is seeking a Growth Acquisition Program Manager to own day-to-day operations across four business units (Mail, Docs, Agents, and Go) in a fast-moving growth environment. You’ll embed with the Acquisition team and coordinate cross-BU initiatives, blending paid and organic channels.

Based in the San Francisco Bay Area or New York City, with in-person collaboration two days a week, this hybrid role rewards clear communication, structured process design, and the ability to turn ambiguous

Qualifications

• 6 to 8+ years of program or project management experience in a marketing, growth, or operations environment.
• Proven experience managing cross-functional stakeholders across multiple concurrent workstreams.
• Strong process orientation with the ability to implement, document, and improve systems in a fast-moving environment.
• Familiarity with paid acquisition at a working level, understanding how campaigns are structured, and what warrants escalation.
• Comfort leveraging AI tools to streamline workflows and improve information organization across programs.
• Experience with PM tools such as Jira, Notion, Coda, or Asana.

Responsibilities

• Work closely with the Paid and Organic Acquisition teams as an embedded partner, supporting day-to-day operations across BU workstreams.
• Own day-to-day project management across paid and organic acquisition programs for all four business units, tracking progress and timelines.
• Route and triage web and organic requests to TPMs and channel owners, ensuring clean handoffs.
• Serve as the primary point of contact for business units seeking acquisition support across channels.
• Manage BU onboarding into acquisition workflows, including creative intake and test hypothesis standards.
• Maintain the stakeholder map across all BUs, keeping DRIs and data contacts current.
• Support cross-BU project prioritization and surface tradeoffs for decisions.
• Build and maintain visibility into program status across all BU workstreams.
• Facilitate the quarterly BU investment review process with well-structured pitches and budgets.
• Surface friction points and refine the operating model over time.
• Design and maintain proactive alerting and notification workflows.
• Connect sources of truth across teams into a single usable process.

Skills

Program management

Cross-functional leadership

Process orientation

Paid acquisition

AI tools

Jira/Asana/Notion/Coda

Time management

Info-overload reduction

Tools

Coda

Notion

Jira

Asana

Job description

Superhuman is seeking a Growth Acquisition Program Manager to own day-to-day operations across four business units (Mail, Docs, Agents, and Go) in a fast-moving growth environment. You’ll embed with the Acquisition team and coordinate cross-BU initiatives, blending paid and organic channels.

Based in the San Francisco Bay Area or New York City, with in-person collaboration two days a week, this hybrid role rewards clear communication, structured process design, and the ability to turn ambiguous