Growth Operations Manager

MANTECH; Herndon (VA); Hybrid; USD 95,000 - 135,000; Full time

Job summary

MANTECH in Herndon, VA is seeking a Growth Operations Manager to join a hybrid team. You will streamline processes, deploy technology, and drive data‑driven decisions to accelerate growth. The role collaborates across Growth, manages a small team, and implements scalable frameworks with a focus on automation.

Ideal candidates have 4+ years in operations (or 2+ with a Master’s) and experience in government contracting, with strong leadership and communication skills in a hybrid setting. U.S.

Qualifications

• Requires a Bachelor’s degree with 4+ years in Operations or a Master’s with 2+ years of experience.
• Experience in Government Contracting environment preferred.
• Proven ability to lead hybrid teams and manage multiple priorities.
• Strong data interpretation, reporting, and automation capabilities.

Responsibilities

• Lead a small team in a hybrid environment, oversee business planning and reviews.
• Evaluate growth opportunities against lifecycle criteria and coach teams.
• Architect scalable growth frameworks to reduce friction.
• Serve as primary ops contact and manage Google Spaces, Sites, and email.
• Coordinate cross‑department communication and document growth workflows.
• Identify automation opportunities using AI tools to streamline work.
• Plan Growth training calendars and communicate system enhancements.
• Manage end‑to‑end growth projects and technology deployments.
• Oversee ticketing, track metrics, and use dashboards for insights.

Skills

Leadership

Project management

Google Workspace

Microsoft Office

Data analysis

Process improvement

Automation

Education

Bachelor's Degree in related field

Master's Degree

Tools

Salesforce

Job description

MANTECH seeks a motivated, career and customer-oriented Growth Operations Manager to join our team in Herndon, VA. This is a hybrid position, requiring onsite presence 2-3 days a week.

The Growth Operations Manager will collaborate across the Growth organization to streamline processes, implement technology solutions, and drive data-driven decision-making that accelerates our growth trajectory.

Responsibilities Include But Are Not Limited To

• Managing and mentoring a small team in a hybrid environment while overseeing business planning activities and presentation scheduling, such as Bid Board and Top Deal reviews.
• Evaluating business development opportunities against criteria across the lifecycle, actively coaching teams to meet executive standards.
• Architect scalable growth frameworks that reduce friction and allow the team to focus on high-value activities.
• Serve as the primary Point of Contact for operations inquiries, managing specialized Google Chat Spaces, Google Sites, and email accounts with high responsiveness.
• Coordinating cross-departmental communication and maintaining centralized process documentation for growth workflows and technologies.
• Identifying and implementing automation opportunities using AI tools to streamline workflows and reduce operational friction.
• Leading the Growth training calendar strategy and executing clear communication plans regarding system enhancements and educational resources.
• Managing end-to-end growth projects and technology deployments from scope definition through implementation and ROI tracking.
• Overseeing the support request ticketing system, tracking metrics, and utilizing dashboards to derive actionable performance insights.

Minimum Qualifications

• Bachelor’s Degree with a minimum of 4 years of relevant Operations experience, or a Master’s Degree with no less than 2 years of prior relevant experience.
• Minimum of 2 years of experience in a Government Contracting environment, specifically related to business planning activities.
• Minimum of 2 years of experience managing small teams in a hybrid environment.
• High proficiency in Google platform and Microsoft Office suite.
• Strong leadership, project management, organizational, and written communication skills with the ability to prioritize and meet deadlines.
• Demonstrated ability to interpret data, drive process improvements, and implement automation solutions.

Preferred Qualifications

• Experience with Salesforce and database-driven applications.
• Experience creating engaging instructional media, including video tutorials, e-learning modules, and quick-reference job aids.
• Proven ability to operate independently, gain internal support, and build solid working relationships with senior management and cross-functional teams.

Clearance Requirements

• US Citizen

Physical Requirements

• Must be able to remain in a stationary position 50% of the time.
• Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
• Frequently communicates with co-workers, management, and customers, which may involve delivering presentations.
• Must be able to exchange accurate information in these situations