Growth-Minded Team Member: Customer Service & Upsell

Express Wash Concepts LLC; Pittsburgh (Allegheny County); Presencial; USD 17 000 - 24 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Unlimited Wash Club membership

50% off retail items

Company-provided uniforms

Paid vacation

Ongoing training and professional dev.

Recognition programs

Pay increases tied to training and job

Resumo da oferta

Express Wash Concepts LLC in Pittsburgh is hiring a Team Member for Clean Express Auto Wash. Starting pay is $15.00 per hour, with opportunities to advance into leadership roles as you learn the wash process and customer service skills.

You will greet customers, promote unlimited wash club packages, upsell products, and ensure 100% satisfaction while following safety protocols. The role requires outdoor work, flexible hours, including weekends, and the ability to lift up to 50 lbs as needed.

Qualificações

• High school diploma or equivalent, or current enrollment.
• Ability to work flexible hours, including weekends.
• Stand and move throughout the site for the entire shift in a fast-paced environment.

Responsabilidades

• Educate customers on the benefits of our Unlimited Wash Club.
• Greet and exceed customer expectations through long-lasting first impressions.
• Actively engage with customers pre/post wash to ensure 100% satisfaction.
• Maintain quality assurance through accurate Quality Control checks.
• Follow safety guidelines and wear the required safety equipment.
• Address customer escalations calmly and effectively.
• Learn the wash process and equipment to expand knowledgebase.

Conhecimentos

Customer service

Upselling

POS operation

Retail knowledge

Formação académica

High school diploma or equivalent

Ferramentas

POS system

Descrição da oferta de emprego

Express Wash Concepts LLC in Pittsburgh is hiring a Team Member for Clean Express Auto Wash. Starting pay is $15.00 per hour, with opportunities to advance into leadership roles as you learn the wash process and customer service skills.

You will greet customers, promote unlimited wash club packages, upsell products, and ensure 100% satisfaction while following safety protocols. The role requires outdoor work, flexible hours, including weekends, and the ability to lift up to 50 lbs as needed.