Growth & Marketing Coordinator

Substrakt; United States; Remote; USD 48,000 - 72,000; Full time

Benefits offered by this job

Flexible remote work

25 days holiday

Healthcare cashback

Job summary

Substrakt is hiring a Growth & Marketing Coordinator to reach new audiences and identify opportunities for our products and services. This early-career role blends hands-on marketing with research, data and business development, focused on arts and cultural organizations across North America, Europe and the UK.

You’ll work in a primarily remote team, coordinating campaigns, content and CRM activity, with opportunities to contribute ideas and learn across marketing channels.

Qualifications

• Around 1–3 years of experience in marketing, sales or related field.
• Strong organizational skills with ability to manage several tasks and deadlines.
• Clear, engaging written communication and ability to adapt content for different audiences.
• Comfort with spreadsheets, data and CRM systems to keep information accurate.
• Curious, thoughtful approach to research and understanding organisations' needs.

Responsibilities

• Coordinate activity across email, social media, website and events, managing calendars and approvals.
• Create and schedule blogs, case studies, emails and social posts to bring our work to life.
• Research markets, prospects and sector developments for insights and opportunities.
• Build and maintain target organisation lists, identifying decision-makers and conversations.
• Identify opportunities for existing clients to benefit from additional products and services.
• Coordinate conference appearances, sponsorships and marketing materials, with pre/post event work.
• Maintain CRM data and report on campaign performance and business development activity.

Skills

Marketing

Sales

Research

CRM systems

Project management

Written communication

Tools

Monday.com

Mailchimp

LinkedIn

CRM software

Job description

We’re looking for a Growth & Marketing Coordinator to help us reach new audiences, share our work and identify opportunities for our products and services.

Substrakt creates exceptional digital experiences for arts and cultural organizations. We work with museums, galleries, theatres and other cultural organizations across the UK, Europe and North America, helping them connect with their audiences through websites, digital products and services.

This is an early-career role combining hands‑on marketing with research, data and business development. You’ll understand our markets, help deliver campaigns and connect us with organizations that could benefit from working with Substrakt.

If you enjoy writing and organizing, are curious about what makes a campaign effective and like turning research into practical ideas, we’d love to hear from you.

What you’ll do

• Help deliver our marketing: Coordinate activity across email, social media, our website and industry events, keeping content calendars, assets and approvals on track.
• Create and share content: Help write and schedule thoughtful blogs, case studies, email campaigns and social media posts that bring our work to life.
• Research our markets: Explore prospective clients, competitors and sector developments, identifying useful insights and opportunities for our products and services.
• Support new business: Build and maintain prioritised lists of target organisations and contacts, helping identify decision-makers and opportunities to start conversations.
• Support client growth: Help identify opportunities for existing clients to benefit from additional products and services, preparing research, briefings and sales materials.
• Coordinate events: Support conference appearances, sponsorships and marketing materials, alongside outreach before events and follow‑up afterwards.
• Keep our data useful: Maintain accurate CRM records and help report on campaign performance and business development activity, turning findings into clear, practical insights.

What you’ll bring

• Around 1 - 3 years of experience in marketing, sales or a related field.
• Strong organizational skills and attention to detail, with the ability to manage several tasks and deadlines.
• Clear, engaging written communication and confidence adapting content for different audiences and channels.
• Confidence working with spreadsheets, data and CRM systems to keep information accurate and spot patterns.
• A curious, thoughtful approach to research, with an interest in understanding organisations and their needs.
• Clear, friendly communication and an enthusiasm for working collaboratively in a primarily remote team.
• Initiative and a willingness to learn, share ideas and ask for support when needed.

It would also be useful to have

• Experience supporting marketing campaigns or creating content would be useful, as would familiarity with tools such as Monday.com, Mailchimp and LinkedIn.
• Experience in a B2B, SaaS or agency environment, and an interest in arts and culture, would also be welcome.

You don’t need to tick every box. We’re interested in the skills, perspective and enthusiasm you could bring to the role.

What Substrakt brings

We’re a B Corp certified team that values creativity, openness and continual improvement. We believe in creating work we’re proud of and supporting each other to grow along the way. You’ll have the chance to work with inspiring arts and cultural organizations, contributing to websites and products that help people discover and experience their work.

• Flexible working: A remote role with flexibility that supports autonomy and work‑life balance.
• Time off: 25 days’ annual leave, increasing with every two years of service, plus statutory holidays and your birthday off. We also offer enhanced leave policies to support parents and carers.
• Health and wellbeing: A healthcare cashback scheme and a monthly wellbeing allowance of $80 to spend on whatever makes you feel good, whether that’s a gym membership, a meal out or a treatment.
• Professional development: Six days each year to focus on your development, with a $600 budget to support your learning.
• Connection: Regular team communication and opportunities to spend time together, including two company‑funded team gatherings each year.
• Space to do good work: Clear responsibilities and thoughtful ways of working, so you understand what you’re accountable for and can focus on doing your best work.
• A voice in how we work: Opportunities to join our steering groups and help shape our approach to equality, diversity and inclusion, internal culture, accessibility, AI and sustainability.

If this sounds like you, and you like the sound of us, we’d love to hear from you.