Growth Lead - Heat Pumps & Installations (Germany)

EON Systems, Inc.; Augsburg; Remote; USD 69,662 - 92,883; Full time

Benefits offered by this job

Gym membership

Regular team events

MacBook

Coffee provided

Job summary

Reonic GmbH is looking for a dedicated individual to join their team in Augsburg. The role focuses on ensuring customer satisfaction and driving revenue growth within a vibrant start-up environment specializing in renewable energy technology.

The ideal candidate is resilient and passionate, with excellent communication skills in German or Italian or French and experience in B2B account management. Join Reonic to innovate in a rapidly growing team that values talent and personal growth.

Qualifications

• C2 proficiency in German, Italian or French required.
• Experience in high growth start up environment.
• Resilient, driven, and passionate about helping customers.

Responsibilities

• Onboard customers and act as a product expert.
• Identify expansion opportunities to drive revenue.
• Collaborate cross-functionally to accelerate adoption.
• Lead strategic projects that scale the installer network.

Skills

Customer interaction

B2B SaaS account management

Excellent communication in German/French/Italian and English

Problem-solving

Ability to drive revenue

Education

Degree in engineering or top tier business school

Job description

Are you passionate about renewable energy?

Do you thrive in fast-paced, hard-working and purpose-driven environments? If you're ready to use your skills to help build a stable customer base that changes the world for the better, then look no further - we want YOU!

Please note that for this role a C2 proficiency in German, Italian or French is required. This is a full-time, on-site position based in Berlin or Augsburg.

What You’ll Do

• Vertical Owner (Heat Pumps or Installation or other product parts): You will relentlessly improve the product experience by working with customers to identify bottlenecks, refine the fit, and personally onboard them into a world-class workflow.

• Onboard customers: Act as a trusted product expert and business partner, empower them to implement Reonic and your vertical in the most efficient way.

• Drive Revenue & NRR: Move the needle. Identify expansion opportunities, prevent churn, and ensure Reonic is indispensable to our customers.

• Partner cross-functionally: Collaborate with Support, Product, and Engineering to accelerate adoption, drive usage, and identify market opportunities.

• Execute Strategic Projects: Lead high-impact initiatives that directly scale our installer network and market share.

What Makes You a Great Fit

• Resilient, driven, and passionate about helping customers realize long-term value - you thrive on a challenge.

• Love to interact with customers and help them grow.

• Experience in B2B account management, with a strong emphasis for customer facing interactions.

• Experience in high growth start up environment.

• Excellent communication abilities in German/French/Italian and English.

• Plus Technical background e.g. (industrial-) engineering, or top tier business school degree.

Why Join Us?

• Be part of one of the fastest growing VC-backed startup in Germany with 3000+ satisfied B2B customers.

• A vibrant, collaborative office culture where great ideas happen face-to-face - we're a full in-person team (5 days/week) in a beautiful Augsburg office.

• Enjoy opportunities for personal and professional growth.

• Embrace the freedom to innovate and make quick changes in a dynamic team.

• Perks include gym membership, coffee, regular team events, MacBook and more.

• Receive competitive pay.

Even if you don’t meet every requirement, we encourage you to apply! Imposter syndrome shouldn't hold you back - we value talent and passion above all.

About Reonic

At Reonic, we’re on a mission to simplify renewable technology with our AI operating system for renewable installers. Backed by top-tier investors and trusted by 3000+ business customers, we’re growing fast - and we need YOU to help us accommodate our new and existing customers.