Growth-Focused Team Manager, Member Experience

Walmart Inc.; Albuquerque (NM); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health benefits

401(k) & stock purchase

Paid time off

Education program

Job summary

Sam's Club is seeking Team Manager candidates for Member Experience, Fresh Area, Merchandising, Fulfillment and Freight Flow roles. We empower our management teams to take care of our members and uphold our EDLP and EDLC business models across plans.

The role emphasizes servant leadership, curiosity, and the use of digital tools to drive continuous improvement, with a focus on customer experience and cross-functional collaboration within Walmart's Sam's Club network.

Responsibilities

• Culture Champion: Models Sam's Club values fostering our culture; holds oneself and others accountable; supports Sam's Club's commitment to communities, corporate social responsibility, and sustainability.
• Servant Leadership: Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent.
• Curiosity & Courage: Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; exhibits resilience in the face of setbacks.
• Digital Transformation & Change: Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working.
• Customer Focus: Delivers expected business results while putting the customer/member first and consistently applying an omni-merchant mindset and the EDLP and EDLC business models to all plans.
• Strategic Thinking: Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the team's strategy.
• Collaboration & Influence: Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; communicates with energy and positivity to motivate, influence, and inspire commitment and action.
• Talent Management: Creates discipline and focus around developing talent, promotes an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others' contributions and accomplishments.
• Talent Management: Builds high-performing teams, embraces differences in people, culture, ideas, and experiences to create a workplace where associates feel recognized, support and connect through a culture of belonging.

Job description

Sam's Club is seeking Team Manager candidates for Member Experience, Fresh Area, Merchandising, Fulfillment and Freight Flow roles. We empower our management teams to take care of our members and uphold our EDLP and EDLC business models across plans.

The role emphasizes servant leadership, curiosity, and the use of digital tools to drive continuous improvement, with a focus on customer experience and cross-functional collaboration within Walmart's Sam's Club network.