Growth-Focused Relationship Banker I

Regions Bank; Belleville (IL); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Paid Vacation/Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Disability Benefits

Health Savings Account

Flexible Spending Account

Life Insurance

Parental Leave

Employee Assistance Program

Associate Volunteer Program

Job summary

Regions Bank in Swansea, Illinois, is seeking a Relationship Banker I to deliver exceptional customer experiences on the cash line and over the phone, while actively seeking opportunities to meet customer needs and grow relationships.

The role emphasizes strong communication, reliability with cash handling, and the ability to educate customers on digital banking options, with potential for incentive-based earnings.

Qualifications

• Requires a High School Diploma or GED.
• Experience with cash handling and customer service is preferred.
• Strong communication and ability to educate customers on digital banking.

Responsibilities

• Provides a consistent optimal customer experience on the cash line and on the phone.
• Handles deposits, withdrawals, payments, and basic teller transactions.
• Develops relationships with customers and understands their banking needs.
• Educates customers on digital banking options such as mobile and online banking.
• Assists team members and refers complex needs to internal experts.
• Ensures compliance with bank policies and applicable regulations.
• Supports achieving branch targets by identifying customer needs.
• May conduct outbound calls to educate customers on new services.
• Tracks time for hours and adheres to overtime rules.

Skills

Customer focus

Relationship-building

Cash handling

Digital banking

Communication skills

Education

High School Diploma or GED

Job description

Regions Bank in Swansea, Illinois, is seeking a Relationship Banker I to deliver exceptional customer experiences on the cash line and over the phone, while actively seeking opportunities to meet customer needs and grow relationships.

The role emphasizes strong communication, reliability with cash handling, and the ability to educate customers on digital banking options, with potential for incentive-based earnings.