Growth-Focused Coffeehouse Shift Supervisor

Starbucks Corp.; Byers (PA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Tuition coverage

Paid vacation

Paid parental leave

Sick time

Holiday pay

Backup care

Bean Stock/Stock program

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will supervise team members, maintain quality beverages and food, uphold store safety and standards, and model strong customer service during all shifts.

The role requires attendance, flexible hours including mornings, evenings, weekends and holidays, and prior experience in a customer-facing setting.

Qualifications

• Six months of experience in a customer-facing role.
• Ability to direct the work of others.
• Ability to learn quickly.
• Effective oral communication skills.
• Knowledge of the retail environment.
• Flexible to work mornings, evenings, weekends and holidays.
• Ability to coach food/beverage prep to standard recipes.

Responsibilities

• Lead daily shift with craft and heart to guide the team.
• Ensure quality beverages and food per standard recipes.
• Coach and delegate tasks to two or more employees.
• Maintain store safety, cash handling and security.
• Deliver excellent customer service and store operations.

Skills

Direct the work of others

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Team collaboration

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will supervise team members, maintain quality beverages and food, uphold store safety and standards, and model strong customer service during all shifts.

The role requires attendance, flexible hours including mornings, evenings, weekends and holidays, and prior experience in a customer-facing setting.