Growth-Focused Assistant Spa Manager

Hand & Stone Massage and Facial Spa; Northville (MI); On-site; USD 38,000 - 52,000; Full time

Job summary

Hand and Stone Massage and Facial Spa seeks a sales-focused Assistant Spa Manager to drive spa operations and lead a front desk team. The role emphasizes client interactions, learning about wellness services, and expanding sales experience within a wellness-focused environment.

You will mentor sales associates, promote memberships and service upgrades, and collaborate with managers to ensure exceptional service while managing front desk tasks and daily administrative duties.

Qualifications

• Experience leading a team at the front desk or in a service environment.
• Strong sales orientation with the ability to coach others.
• Excellent customer service and communication skills.

Responsibilities

• Oversee front desk operations and guest interactions.
• Train and mentor sales associates to drive memberships, upgrades, and services.
• Collaborate with spa managers to build a client- and team-focused culture; handle payroll, scheduling, inventory, and sales reporting.

Skills

Leadership

Sales

Customer Service

Coaching

Training

Admin

Job description

Hand and Stone Massage and Facial Spa seeks a sales-focused Assistant Spa Manager to drive spa operations and lead a front desk team. The role emphasizes client interactions, learning about wellness services, and expanding sales experience within a wellness-focused environment.

You will mentor sales associates, promote memberships and service upgrades, and collaborate with managers to ensure exceptional service while managing front desk tasks and daily administrative duties.