Growth-Driven Shift Supervisor

Dhanani Group Inc; Lowell (MA); On-site; USD 2,066,000 - 2,617,000; Full time

Benefits offered by this job

Scholarship Fund

Emergency fund for employees

Employee discounts

Provider cost estimation tool

Wellness program

Pregnancy planning tool

Job summary

Burger King in Lowell, MA is seeking a team-oriented crew member to support daily restaurant operations. You will supervise and train team members, ensure accurate order taking, resolve customer concerns, and help manage inventory and cash handling to maintain smooth service.

Ideal candidates bring strong customer service, reliable transportation, and the ability to thrive in a fast-paced setting while contributing to a positive team atmosphere and excellent guest experiences.

Qualifications

• Experience in customer service or retail is preferred.
• Ability to work in a fast-paced environment and adapt quickly.
• Strong team collaboration and leadership when needed.

Responsibilities

• Supervises, trains, motivates and leads employees to provide enthusiastic customer service.
• Ensures orders are taken promptly, accurately and courteously.
• Resolves customer concerns to maintain satisfaction.
• Takes inventory during shifts to determine ordering needs and prevent shortages.
• Counts cash at shift changes and closing to verify deposits.

Skills

Customer service

Team leadership

Cash handling

Communication

Math skills

Tools

POS system

Job description

Burger King in Lowell, MA is seeking a team-oriented crew member to support daily restaurant operations. You will supervise and train team members, ensure accurate order taking, resolve customer concerns, and help manage inventory and cash handling to maintain smooth service.

Ideal candidates bring strong customer service, reliable transportation, and the ability to thrive in a fast-paced setting while contributing to a positive team atmosphere and excellent guest experiences.