Growth-Driven Operations Leader for Financial Services

Threadneedle group; Columbia, Northern (SC, KY); Hybrid; USD 85,000 - 125,000; Full time

Job summary

Ameriprise Financial is seeking a Registered Operations Leader (ROL) to manage branch operations, support advisors, and drive client experience. This role offers leadership of staff, financial reporting, and collaboration with Branch Manager and Regional leaders in a growth-oriented environment.

The position requires a Bachelor’s degree with 5–7 years of relevant experience, securities licenses or ability to obtain them within 150 days, and strong communication and organizational skills.

Qualifications

• Bachelor's degree or equivalent required.
• 5-7 years of relevant experience.
• Series 7 or ability to obtain within 150 days.
• State securities agent registration (S63 or S66) or ability to obtain within 150 days.
• State IAR registration (S65 or S66) or ability to obtain within 150 days.
• Life, Accident, and Health licenses & Variable Contracts or ability to obtain within 150 days.
• Supervisory experience including knowledge of HR policies and labor laws.
• Excellent written and verbal communication skills; ability to motivate team members to deliver results.
• Ability to manage multiple priorities in a fast paced environment with little supervision.
• Able to communicate with all levels within the organization.
• Detail oriented, strong math, and analytical skills.
• Good organization and time management skills.
• Process oriented and can work with a team.
• Proficient with standard business software applications.

Responsibilities

• Manage activities that support business results, revenue growth, client experience and efficiencies in practice.
• Manage resources to achieve business results, including revenue and client acquisition targets.
• Partner with Branch Manager to ensure advisor business plans are completed and marketing events are tracked and measured.
• Lead, coach, mentor and provide performance management for direct reports.
• Partner with Senior Operations Leader and Regional Director of Operations to determine staffing needs; request, hire and allocate staff.
• Conduct 1:1s with staff.
• Build, manage, track and analyze reports and branch vitals.
• Review advisor expense reports, branch P & L, budgeting, reporting/correcting errors, identify and implement expense reduction opportunities.
• Partner with Registered Principal to ensure compliance support is established and training needs are met.
• Lead real estate and facilities initiatives.
• Assist advisors in servicing clients including preparing financial plans, conducting investment research and completing trades and transactions.
• Prepare and summarize client meetings by scheduling and confirming meetings, crafting an agenda and summary of meeting, escorting clients to advisors office and providing follow-up.
• Prepare and ensure new business paperwork processes are successfully filled out.
• Provide general administrative duties such as answering phones, processing reports, preparing correspondence, setup files, etc.

Skills

Leadership

Communication

Time management

Organizational skills

HR policies

Labor laws

Analytical skills

Attention to detail

Proficient with business software

Education

Bachelor's degree or equivalent

Job description

Ameriprise Financial is seeking a Registered Operations Leader (ROL) to manage branch operations, support advisors, and drive client experience. This role offers leadership of staff, financial reporting, and collaboration with Branch Manager and Regional leaders in a growth-oriented environment.

The position requires a Bachelor’s degree with 5–7 years of relevant experience, securities licenses or ability to obtain them within 150 days, and strong communication and organizational skills.