Growth-Driven General Manager: Lead Culture & Expansion

APEX Service Partners; Irving (TX); On-site; USD 150,000 - 200,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

401k matching

Job summary

Apex Service Partners is seeking a General Manager to oversee all aspects of a location’s day-to-day operations, drive growth, and own P&L. The role includes developing staff and building a culture of customer excellence and employee satisfaction while expanding through organic growth and potential M&A activity.

The position emphasizes a proven leadership track in a fast-paced environment, with compensation framed by a six-figure base plus bonus and strong upside through expansion.

Qualifications

• 3+ years of management/supervisory experience; P&L experience strongly preferred.
• Experience with, or deep respect for the Skilled Trades and/or similar industries.
• Strong communication and organizational skills.
• Ability to apply critical thinking, risk analysis and develop solutions.

Responsibilities

• Increase key metrics including revenue, sales conversion percentage, average invoice, employee retention, customer satisfaction and maintenance subscription plans.
• Deliver “gold standard” of service and quality through training, accountability, and metrics.
• Develop culture, systems, and measures to teach and train industry leading staff, increasing eNPS and retention at all levels.
• Build a culture of purpose among the management team.
• Make a difference for our people and the communities in which we do business, helping impact the middle class through expansion of outstanding employment opportunities.

Skills

Management experience

Education

Bachelor’s degree or equivalent

Job description

Apex Service Partners is seeking a General Manager to oversee all aspects of a location’s day-to-day operations, drive growth, and own P&L. The role includes developing staff and building a culture of customer excellence and employee satisfaction while expanding through organic growth and potential M&A activity.

The position emphasizes a proven leadership track in a fast-paced environment, with compensation framed by a six-figure base plus bonus and strong upside through expansion.