Growth-Driven Account Manager | Digital Marketing

Diamond Arrow Digital Marketing; Gilbert (AZ); On-site; USD 65,000 - 90,000; Full time

Job summary

Diamond Arrow Digital Marketing Agency in Gilbert, AZ seeks an Account Growth Partner to drive client growth and satisfaction across digital marketing engagements. This full-time, on-site role manages a portfolio of client accounts, develops growth strategies, and monitors performance metrics to ensure campaigns meet business objectives.

You will meet with clients to understand goals, prepare performance reports, coordinate with strategy/creative/analytics teams, and identify upsell

Qualifications

• Analytical skills to interpret data, KPIs, and growth opportunities.
• Excellent communication to present insights and collaborate with teams.
• Finance-related skills to understand budgets, ROI, and forecasting.
• Customer service mindset to manage expectations and ensure satisfaction.
• Account management experience to oversee multiple clients and relationships.
• Experience in digital marketing or advertising in an agency setting.
• Strong organizational and time-management abilities.
• Proficient with CRM platforms, analytics dashboards, and spreadsheets.

Responsibilities

• Meet with clients to understand goals and align campaigns.
• Prepare performance reports and present recommendations.
• Coordinate with internal strategy, creative, and analytics teams.
• Identify upsell or cross-sell opportunities.
• Respond to client inquiries and resolve issues promptly.
• Contribute to building long-term client partnerships.

Skills

Analytical skills

Communication skills

Finance-related skills

Customer service

Account management

Digital marketing experience

Organizational/time-management

CRM/tools proficiency

Education

Bachelor’s degree in Marketing/Business/Communications or related field

Tools

CRM platforms

Analytics dashboards

Spreadsheets

Job description

Diamond Arrow Digital Marketing Agency in Gilbert, AZ seeks an Account Growth Partner to drive client growth and satisfaction across digital marketing engagements. This full-time, on-site role manages a portfolio of client accounts, develops growth strategies, and monitors performance metrics to ensure campaigns meet business objectives.

You will meet with clients to understand goals, prepare performance reports, coordinate with strategy/creative/analytics teams, and identify upsell