Growth & Customer Experience Lead

Xgrid.co; San Jose (CA); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive salary

Flexible working hours

Exposure to B2B tech startups

Job summary

A fast-growing tech company in San Jose is seeking a Marketing & Customer Growth Specialist to drive customer success strategies and enhance client relationships. The ideal candidate will have 2+ years of experience in marketing and client servicing, strong communication skills, and the ability to collaborate across teams. Flexibility in working hours is a must. Enjoy competitive compensation while working directly with innovative B2B tech startups, gaining valuable experience in a dynamic environment.

Qualifications

• 2+ years of experience in marketing or client servicing, especially with international clients.
• Strong verbal and written communication skills are essential.
• Proven project management skills with an analytical mindset.

Responsibilities

• Liaise with internal teams for follow-up on assigned tasks.
• Build trust with assigned accounts, identifying areas of opportunity.
• Collaborate with sales and marketing to develop customer case studies.

Skills

Marketing best practices

Client relationship management

Analytical mindset

Project management

Strong communication skills

Education

Bachelor's degree in business or computer science

Tools

HubSpot

Marketo

Jira

Basecamp

Asana

Job description

A fast-growing tech company in San Jose is seeking a Marketing & Customer Growth Specialist to drive customer success strategies and enhance client relationships. The ideal candidate will have 2+ years of experience in marketing and client servicing, strong communication skills, and the ability to collaborate across teams. Flexibility in working hours is a must. Enjoy competitive compensation while working directly with innovative B2B tech startups, gaining valuable experience in a dynamic environment.