Group & Wholesale Booking Specialist

Landry's; Las Vegas (NV); On-site; USD 42,000 - 64,000; Full time

Job summary

The Post Oak is seeking a Group and Wholesale Agent to act as the liaison between Sales, Convention Services, group coordinators, and the hotel inventory system. You will receive, review, process, and accommodate all group, wholesale, extranet, and third-party business.

Responsibilities include building bookings in LMS/SharePoint, adjusting blocks, processing group listings, and ensuring accurate billing and group communications across departments.

Qualifications

• Ability to manage group bookings across multiple systems.
• Proficient with LMS and SharePoint platforms.
• Experience with extranet and third-party booking channels.
• Strong numerical and billing review capabilities.

Responsibilities

• Receives, reviews, and builds all group bookings in LMS & SharePoint systems.
• Adjust group blocks per Sales and Convention Services requests under Groups and Wholesale guidelines.
• Process group rooming listings per department standards in LMS.
• Review and improve group notes, reservations, and master accounts.
• Reject requests that violate hotel policy in written form.
• Post charges to reservations and group master accounts as needed.
• Inspect arriving groups and verify build information and notations.
• Verify and post group buffet, baggage, and other charges.
• Review billing profiles, rates, dates, and related information.
• Prepare and check group check-ins and tours to high standards.

Skills

Group bookings

LMS

SharePoint

Extranet

Billing

Staff management

Coaching

Analytical

Communication

SpaSoft

Tools

SpaSoft

Job description

The Post Oak is seeking a Group and Wholesale Agent to act as the liaison between Sales, Convention Services, group coordinators, and the hotel inventory system. You will receive, review, process, and accommodate all group, wholesale, extranet, and third-party business.

Responsibilities include building bookings in LMS/SharePoint, adjusting blocks, processing group listings, and ensuring accurate billing and group communications across departments.