Group Travel Coordinator

Amsalem Business Travel Private Limited; Wayne (NJ); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading travel management company is seeking a Group Travel Coordinator to manage client travel plans from start to finish. The role involves strong communication with clients, booking trips and activities, and ensuring an exceptional travel experience. Ideal candidates will possess excellent customer service skills and the ability to multitask effectively. This position offers a supportive work environment and opportunities for career advancement.

Benefits

Dental insurance

Health insurance

Vision insurance

Competitive Compensation

Great Work Environment

Career Advancement Opportunities

Qualifications

• Strong communication and customer service skills required.
• Ability to multitask and shift priorities as needed.

Responsibilities

• Communicate with clients and present trip options.
• Book trips, activities, and tours for clients.
• Maintain detailed records of clients and payments.

Skills

Communication

Customer Service

Organizational Skills

Attention to Detail

Multitasking

Tools

Microsoft Office

Outlook

Scheduling Software

Job description

Join us as a Group Travel Coordinator at Amsalem Global Travel Management

We are seeking a Travel Coordinator to join our team! As a group travel coordinator, you will communicate with clients, understand their unique travel needs, and handle planning their travel from A-Z. You will also be responsible for suggesting additional trip add-ons, processing payments from clients, and maintaining excellent communication throughout the journey to provide the best possible experience for the client. The ideal candidate has strong communication and customer service skills, previous sales or customer service experience, and can multitask across multiple projects and trips at any given time.

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Benefits/Perks:

• Competitive Compensation
• Great Work Environment
• Career Advancement Opportunities

Responsibilities:

• Communicate with clients every step of the way, presenting multiple trip options based on their wants and needs
• Book trips, activities, and tours for clients
• Accept and process payments
• Maintain communication throughout the trip planning process and during the trip itself, assisting with troubleshooting to ensure the best experience
• Maintain detailed records of clients, payments, trips, and other relevant information

Qualifications:

• Excellent communication and customer service skills
• Strong listening skills, with the ability to translate client preferences into tailored trips or experiences
• Comfortable communicating via email and phone with clients
• Familiarity with basic computer programs such as Microsoft Office, Outlook, and scheduling software
• Strong organizational skills
• Ability to multitask and shift priorities as needed
• A genuine desire to help people
• Attention to detail and thoroughness

Note: This is an ON-SITE position; applicants must be able to commute to the office.