Group Sales Manager for AC Phoenix-Biltmore

Schulte Hospitality Group; Phoenix (AZ); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Daily Pay

Telemedicine

Health Insurance

401k

Parental Leave

PTO

Holiday Pay

Pet Insurance

EAP

Discounts

Job summary

Schulte Hospitality Group is seeking a Group Sales Manager for the AC Hotel by Marriott Phoenix Biltmore in Phoenix, AZ. The role focuses on driving loyalty, growing the share of key accounts, and delivering service excellence across the customer journey.

You will identify and pursue new accounts, negotiate contracts, and work with the hotel team to meet revenue targets while maintaining superior client communications and documentation. Evening/weekend flexibility may be required.

Qualifications

• Minimum of High School education; post-high school education preferred.
• Minimum of two years in hotel service or sales experience preferred.

Responsibilities

• Learn the hotel brand and strategy to drive loyalty and grow account share.
• Solicit new accounts via telemarketing, appointments, site tours, cold calls, and inquiries.
• Negotiate food and beverage, function space, room rates, and hotel services to meet revenue goals.
• Achieve predefined sales goals for revenue and activity; complete contracts per standards.
• Provide prompt responses to client proposals and information requests.
• Maintain clear documentation and complete daily/weekly/monthly reports.

Skills

Outgoing personality

Professional image

Effective communication

Sales mindset

Time management

Customer service excellence

Education

High School Diploma

Job description

Schulte Hospitality Group is seeking a dynamic, service-oriented Group Sales Manager to join our team at the AC Hotel by Marriott Phoenix Biltmore! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!

What's In It For You?

• Daily Pay!
• Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!
• Multiple Health Insurance and Life Insurance options
• 401k Plan + Company Match
• Paid Parental Leave
• Paid Time Off
• Holiday Pay
• Pet Insurance
• Employee Assistance Program
• Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!

Our Company:

Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

JOB DUTIES AND RESPONSIBILITIES

• Responsible for learning the hotel brand and strategy
• Drive customer loyalty in order to grow share of the account by delivering service excellence throughout each customer experience
• Identifies and solicits new accounts from telemarketing, appointments, site tours, cold calls, and inquiries via email, phone, and in person interactions
• Provides advice to clients on all aspects of hotel facilities and services when proposing and contacting groups and events
• Establishes client base of organizations, associations, and corporate businesses through direct sales efforts to secure business for the hotel
• Negotiates food and beverage, function space, room rates, and hotel services that meet or exceed hotel revenue goals
• Achieve all predetermined sales goals for revenue and sales activity
• Negotiate contracts according to company standards
• Ensure all pertinent aspects of solicitation, closing, and customer communications are complete and documented
• Conducts tours of the hotel and banquet facilities; entertains qualified potential clients in accordance with company and property policies and procedures
• Provide prompt and accurate responses to all client requests for proposals and information
• Consistently meet or exceed sales goals including predetermined revenue and sales activity
• Monitors local competitors and compares their operation with his/her operation
• Completes daily/weekly/monthly reports as directed by the DOS/GM
• Participate in Quarterly/Annual Business and Marketing Plans, assist with budget process
• Provide prompt and accurate responses to all client requests for proposals and information
• Perform various other duties as assigned to meet business objectives

EDUCATION AND EXPERIENCE

• Minimum of High School education, post-high school education preferred
• Minimum of two (2) years in hotel service role or sales experience preferred

KNOWLEDGE, SKILLS AND ABILITIES

• Outgoing personality
• Always maintains a professional image through appearance and dress
• Ability to work collaboratively with hotel service team in providing exceptional customer service
• Clear, concise written and verbal communication skills
• Demonstrate ability to achieve sales goals
• Proactive sales approach; assertive and fast paced, driven to succeed
• Excellent time management skills
• Understands need time strategy as developed by Revenue Management
• Must have flexible work hours that may include evenings, weekends, and holidays
• The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
• Schulte Hospitality Group is an Equal Opportunity Employer.

Compensation Range

65-70