Group Sales Manager for AC Phoenix-Biltmore

Humanitarian Hotels; Phoenix (AZ); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Daily Pay

Telemedicine

Health Insurance

401k Plan

Paid Time Off

Holiday Pay

Pet Insurance

Job summary

Schulte Hospitality Group seeks a dynamic Group Sales Manager for the AC Hotel by Marriott Phoenix Biltmore in Phoenix, AZ. You will drive loyalty, solicit new accounts, and negotiate contracts to meet revenue goals.

Ideal candidates have 2+ years in hotel sales, a professional image, and strong communication and customer-service skills. This is a full-time on-site role with comprehensive benefits.

Qualifications

• High school education required; post-secondary preferred.
• Minimum two years in hotel service or sales experience.

Responsibilities

• Learn the hotel brand and strategy and drive loyalty across accounts.
• Identify and solicit new accounts via telemarketing, appointments, site tours, and inquiries.
• Advise clients on hotel facilities and services for groups and events.
• Build client base of organizations through direct sales to secure business.
• Negotiate food & beverage, space, and room rates to meet revenue goals.
• Achieve predefined sales goals and document communications and deals.
• Complete tours and entertain qualified clients per policies and procedures.
• Prepare timely responses to RFPs and information requests.
• Monitor competitors and report on market activity.
• Submit regular reports and participate in planning and budgeting.

Skills

Outgoing personality

Professional image

Customer service

Communication skills

Sales mindset

Flexibility

Job description

Phoenix, Arizona, United States

Job Description

Schulte Hospitality Group is seeking a dynamic, service-oriented Group Sales Manager to join our team at the AC Hotel by Marriott Phoenix Biltmore! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join SHG you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! SHG provides a rewarding, fun and flexible work environment, exciting perks , an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:

Work Today, Get Paid today , with Daily Pay!

Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!

Multiple Health Insurance and Life Insurance options

401k Plan + Company Match

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!

Our Company: Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

JOB DUTIES AND RESPONSIBILITIES

• Responsible for learning the hotel brand and strategy
• Drive customer loyalty in order to grow share of the account by delivering service excellence throughout each customer experience
• Identifies and solicits new accounts from telemarketing, appointments, site tours, cold calls, and inquiries via email, phone, and in person interactions
• Provides advice to clients on all aspects of hotel facilities and services when proposing and contacting groups and events
• Establishes client base of organizations, associations, and corporate businesses through direct sales efforts to secure business for the hotel
• Negotiates food and beverage, function space, room rates, and hotel services that meet or exceed hotel revenue goals
• Achieve all predetermined sales goals for revenue and sales activity
• Negotiate contracts according to company standards
• Ensure all pertinent aspects of solicitation, closing, and customer communications are complete and documented
• Conducts tours of the hotel and banquet facilities; entertains qualified potential clients in accordance with company and property policies and procedures
• Provide prompt and accurate responses to all client requests for proposals and information
• Consistently meet or exceed sales goals including predetermined revenue and sales activity
• Monitors local competitors and compares their operation with his/her operation
• Completes daily/weekly/monthly reports as directed by the DOS/GM
• Participate in Quarterly/Annual Business and Marketing Plans, assist with budget process
• Provide prompt and accurate responses to all client requests for proposals and information
• Perform various other duties as assigned to meet business objectives

EDUCATION AND EXPERIENCE

• Minimum of High School education, post-high school education preferred
• Minimum of two ( 2 ) year s in hotel service role or sales experience preferred

KNO WLEDGE, SKILLS AND ABILITIES

• Outgoing personality
• Always maintains a professional image through appearance and dress
• Ability to work collaboratively with hotel service team in providing exceptional customer service
• Clear, concise written and verbal communication skills
• Demonstrate ability to achieve sales goals
• Proactive sales approach; assertive and fast paced, driven to succeed
• Understands need time strategy as developed by Revenue Management
• Must have flexible work hours that may include evenings, weekends, and holidays

*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.

*Schulte Hospitality Group is an Equal Opportunity Employer.

Location

Phoenix, Arizona, United States

Position Type

Full-time

Compensation Range

65-70

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