Group Sales Manager

Hotel Leveque; Green Bay (WI); Presencial; USD 55 000 - 65 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Insurance from Day 1

Paid time off

Holiday pay

Hotel discounts

Travel discounts

Promotional opportunities

Resumo da oferta

Hotel Northland, Autograph Collection, part of First Hospitality, invites applications for a Group Sales Manager in Green Bay, WI. This role focuses on selling group business from specified markets, maximizing hotel revenues, and supporting the sales department to ensure high guest satisfaction.

You will respond to inquiries, prospect new clients, analyze market trends, and drive revenue through cross-team collaboration, contract negotiation, and effective event planning.

Qualificações

• 2+ years of sales experience in hospitality or related field.
• 4-year degree in hospitality management, sales or equivalent preferred.
• Proficiency with standard computer systems (Outlook, Word, Excel) and CRM/sales tools.

Responsabilidades

• Respond to inquiries and book group and catering business within hotel parameters.
• Prospect and solicit new clients; participate in sales blitzes and events.
• Analyze market trends and identify client needs to drive revenue.
• Drive revenue via collaboration with Director of Sales and other managers.
• Negotiate contracts and manage the contract process end-to-end.
• Coordinate site tours and client presentations to showcase facilities.
• Plan food & beverage, room setup, and A/V needs for events.
• Communicate client needs across hotel departments for timely delivery.
• Build long-term relationships and promote loyalty programs.

Conhecimentos

Sales experience

Negotiation

Communication

Organization

Professionalism

Formação académica

Bachelor's degree in hospitality management or related field

Ferramentas

CI/TY

Outlook

Word

Excel

Descrição da oferta de emprego

Great Opportunity to join a fast growing stable company

Compensation: $55,000 to $65,000 per year

What's in it for you...

• Insurance enrollment available from DAY 1!
• Paid time off available from DAY 1!
• Holiday pay available from DAY 1!
• Hotel and travel discounts at worldwide destinations!
• Professional development and promotion opportunities!

About this job...

The Group Sales Manager is responsible for selling group business from specific markets and regions while maximizing revenues for all areas of the hotel. Reporting directly to the Director of Sales & Marketing, this role assists in the overall efficient operation of the Sales Department. The Group Sales Manager manages accounts to achieve high guest satisfaction and proactively solicits new and past business to ensure hotel revenue goals are met or exceeded.

What you'll be doing...

• Respond to Inquiries: Promptly answer incoming group and catering business opportunities, ensuring all business is booked within established hotel parameters.
• Prospect & Solicit: Proactively secure business from new and prospective clients using proven sales strategies. Participate in sales blitzes, cold calling, and contacting former clients, while attending industry events and programs as needed.
• Analyze the Market: Use business tools and first-hand observation to analyze market competition, track market trends, and identify client needs.
• Drive Revenue: Achieve revenue and market share goals by working closely with the Director of Sales and other Sales Managers, supporting cross-segment selling tactics.
• Negotiate & Contract: Manage the client contract process from start to finish. Use creative negotiating skills to close business, handle provisions and supplemental solution selling, and capture all information necessary for execution and billing.
• Conduct Site Tours: Coordinate and host hotel site inspections and client presentations, emphasizing features that meet client needs and enhance overall satisfaction.
• Detail Events: Plan and organize all food & beverage, room set-up, and audio-visual needs. Ask insightful questions and make suggestions to ensure the event meets both the group’s and the hotel’s needs.
• Communicate Internally: Create comprehensive group resumes and effectively communicate client needs to all hotel departments. Ensure staff follows through on all requests for timely and accurate delivery of client expectations.
• Build Relationships: Engage in purposeful communication to build long-lasting rapport with clients, creating an open dialogue to uncover unrealized needs.
• Promote Loyalty: Encourage client participation in hotel brand loyalty programs and offer special rate packages and upgrades when appropriate.
• Uphold Standards: Always maintain professionalism consistent with hotel brand and company expectations.

Success factors...

Experience & Education:

• 2+ years of sales experience, preferably in hospitality, hotels, or a related field.
• 4-year degree in hospitality management, sales, or equivalent education and experience preferred.
• Proficiency in standard computer systems (Outlook, Word, Excel) and administrative skills.
• Familiarity with sales software (e.g., CI/TY) is highly preferred.

Skills & Abilities:

• Sales & Negotiation: Proven ability to close deals, influence buying decisions, and creatively negotiate contracts while maintaining key partnerships.
• Communication: Exceptional verbal and written communication skills (including phone and electronic). Actively listens to extract essential information to maximize revenue and execute successful events. Must be able to speak, read, and write in the primary language used in the workplace.
• Organization: Demonstrated ability to multi-task, prioritize workflows, manage time effectively, and maintain strong attention to detail while working well under pressure.
• Professionalism: Maintains a highly professional demeanor in all client and internal interactions.

Physical:

• 8+ hours per day sitting at a desk/computer; stand and walk occasionally throughout the workday.
• Manual dexterity and repetitive motions required throughout the workday.
• Lift, lower, and maneuver up to 10 pounds occasionally.

About First Hospitality...

Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employees' differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities.

Embrace Downtown Green Bay From Our Historic Hotel

Hotel Northland, Autograph Collection has been a cornerstone of Green Bay since 1924, blending timeless elegance and modern amenities. With nearly a century of service, our hotel in downtown Green Bay, WI, continues to embody Midwest charm while adapting to meet the needs of today’s travelers. Guests are welcomed into beautifully designed rooms featuring pillowtop beds, and complimentary WiFi with many offering picturesque views of downtown Green Bay. Wake up refreshed from our pet-friendly hotel in Green Bay, WI and explore the vibrant city, including nearby shops, restaurants, museums, and the KI Convention Center. Enjoy an upscale breakfast in The Walnut Room or a casual upscale meal at Poke the Bear. Host memorable events in our versatile meeting spaces, highlighted by the stunning Crystal Ballroom with its art deco design. At Hotel Northland, we seamlessly connect the rich heritage of our past with the vibrant energy of the present, making our Green Bay hotel in WI a premier destination.