Group Sales Manager

Fairmont Hotels & Resorts; Austin (TX); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Discounted Accor hotel rates for you/f

Learning programs through Accor Academ

Opportunity to grow across the world

Planet 21 CSR initiatives

Paid time off

Medical, Dental and Vision Insurance

Job summary

Fairmont Austin is seeking a Group Sales Manager to drive solicitation and contraction of group business across assigned market segments. You will work with event planning and sales teams to secure group and banquet business and manage quotes, contracts, and reports.

Ideal candidates have hotel/resort sales experience, strong communication and interpersonal skills, and the ability to travel to meet clients.

Qualifications

• Previous Hotel/Resort Sales experience required.
• Computer literate in Opera Sales and Catering or Delphi, along with Microsoft Windows applications.
• University/College degree in a related discipline preferred.
• Excellent communication skills, both written and verbal required.
• Strong interpersonal and problem solving abilities.
• Ability to travel to meet clients.

Responsibilities

• Consistently offer professional, friendly and engaging service.
• Ensure prompt and courteous service is extended to both internal and external customers.
• Ensure the achievement of sales objectives on a monthly, quarterly and yearly basis.
• Solicit group, and related banquet business through action plan preparation and execution.
• Establish parameters, quotes and negotiate prices, confirming by written contracts.
• Participate in tradeshows, conventions and promotional events within the hotel and trade related organizations.
• Maintain accounts, contact, activity and business details within the appropriate software applications.
• Work closely with Catering and Front Office to ensure all details of the contract were delivered and guests depart satisfied.
• Prepare weekly, monthly, quarterly and annual reports, as required.
• Balance operational, administrative and Colleague needs.
• Follow departmental policies and procedures.
• Follow all safety policies.
• Other duties as assigned.

Skills

Hotel sales experience

Excellent communication

Interpersonal skills

Problem solving

Reliable

Travel willingness

Education

University/College degree

Tools

Opera Sales and Catering

Delphi

Microsoft Windows applications

Job description

Your team and working environment

Austin's largest luxury property, Fairmont Austin offers 1,048 guestrooms and suites, along with over 140,000 square feet of meeting and event space. This is your opportunity to be part of the most innovative and passionate hotel teams in one of the fastest growing markets in the United States.

Company Description

Your team and working environment

Austin's largest luxury property, Fairmont Austin offers 1,048 guestrooms and suites, along with over 140,000 square feet of meeting and event space. This is your opportunity to be part of the most innovative and passionate hotel teams in one of the fastest growing markets in the United States.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo!#BELIMITLESS

Job Description

The Group Sales Manager is primarily responsible for the solicitation and contraction of group business based on assigned market segments.

Responsibilities

• Consistently offer professional, friendly and engaging service
• Ensure prompt and courteous service is extended to both internal and external customers
• Ensure the achievement of sales objectives on a monthly, quarterly and yearly basis
• Solicit group, and related banquet business through action plan preparation and execution
• Establish parameters, quotes and negotiate prices, confirming by written contracts
• Participate in tradeshows, conventions and promotional events within the hotel and trade related organizations
• Maintain accounts, contact, activity and business details within the appropriate software applications
• Work closely with Catering and Front Office to ensure all details of the contract were delivered and guests depart satisfied
• Prepare weekly, monthly, quarterly and annual reports, as required
• Balance operational, administrative and Colleague needs
• Follow departmental policies and procedures
• Follow all safety policies
• Other duties as assigned

What Is In It For You

• Paid time off
• Medical, Dental and Vision Insurance, 401k
• Complimentary shift meal
• Employee benefit card offering discounted rates in Accor worldwide for you and your family
• Learning programs through our Academies designed to sharpen your skills
• Opportunity to develop your talent and grow within your property and across the world
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

• Previous Hotel/Resort Sales experience required
• Computer literate in Opera Sales and Catering or Delphi, along with Microsoft Window applications and or relevant computer applications required
• University/College degree in a related discipline preferred
• Excellent communication skills, both written and verbal required
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Ability to travel to meet clients

Additional Information

Your Team And Working Environment

A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One

Our Commitment To Diversity & Inclusion

Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.

Fairmont Austin is proud to be an Equal Opportunity Employer. EOE/M/F/D/V