Group Sales Coordinator - Snowbird

Snowbird Operations LLC; Snowbird (UT); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Ski pass for you and dependents

Complimentary ticket benefits

401k with company match

Employee discounts

Job summary

Snowbird is seeking a Sales Coordinator to join our Group Sales team at the Cottonwood Corporate Center. You will drive revenue by qualifying leads, managing bookings, and delivering exceptional guest experiences across inbound and outbound sales efforts.

You will own designated sales initiatives, coordinate with clients, and support selling of lift tickets, activities, and resort experiences. A bachelor’s degree and 5 years of related experience are required, along with proficiency in Microsoft

Qualifications

• 5 years of job-specific sales experience
• Must be at least 21 years of age
• Valid Driver’s License with clean MVR
• Bachelor's Degree or related field experience
• Proficient in Microsoft Office, Outlook, Word, and Excel
• Experience with Delphi, SMS Host preferred but not required

Responsibilities

• Drive revenue and represent the resort brand as a front-line sales professional
• Qualify leads and convert inquiries into bookings
• Meet or exceed sales goals and performance benchmarks
• Upsell lift tickets, activities, and resort experiences
• Coordinate client accommodations and transport for site visits and hosted events
• Maintain CRM updates and cross‑department collaboration

Skills

Client relationship

Sales mindset

Attention to detail

Organizational skills

Self-starter

Creative problem-solving

MS Office

Education

Bachelor's Degree

Tools

Microsoft Office

Delphi

SMS Host

Job description

Snowbird is situated in the middle of the Wasatch Mountain Range and is not only home to awe‑inspiring views and mighty terrain, it is also home to employees equally as remarkable. Snowbird is continually looking for the best, those who share a passion for these mountains and the outdoors. Snowbird is a unique resort with distinct summer and winter seasons and offers full‑time, part‑time and seasonal positions.

Title: Sales Coordinator

Location: Cottonwood Corporate Center- Corporate Office

Status: Hourly, Full‑time, Year‑Round

Schedule: Monday – Friday 8:30AM – 5:00PM

Under the direction of the Director of Group Sales, the Sales Coordinator is responsible for actively generating and closing business through outbound and inbound sales efforts while supporting the Group Sales team. This role owns defined sales initiatives, manages select client segments, and serves as a front‑line representative of the resort, contributing directly to revenue growth, guest experience, and achievement of departmental sales goals.

CORE RESPONSIBILITIES

• The Sales Coordinator is a customer‑facing sales professional responsible for driving revenue and representing the resort brand.
• Engage prospective and existing clients to identify needs and recommend appropriate resort products and services
• Qualify leads and convert inquiries into confirmed bookings
• Meet or exceed assigned sales goals and performance benchmarks
• Upsell and cross‑sell lift tickets, activities, and resort experiences
• Build and maintain ongoing client relationships
• Own designated sales initiatives, promotions, or market segments
• Process bookings, contracts, and transactions with accuracy and efficiency
• Serve as a knowledgeable ambassador for the resort across all client touch points

WHAT YOU’LL DO

• Answer phones, greet walk‑ins, and manage inbound sales inquiries with a focus on conversion.
• Owning the voucher creation process for all Group Sales Orders, and ensuring Amadeus reflects orders accurately based on consumption.
• Assisting in the sales process for ticket only groups- sending Voucher Order invoices, Credit Card Authorizations and troubleshooting any queries related to the voucher redemption process.
• During high‑demand periods coordinating inter‑departmentally for leisure groups booking rentals, lessons or other leisure activities.
• Qualify, contract, and fulfill ticket‑only group orders of 15-25 tickets or fewer during high demand periods.
• Actively prospect throughout the year using LinkedIn, Knowland, and targeted outreach, as well as attendance at sales conferences and industry events as needed.
• Support outbound sales initiatives and assist in executing promotions designed to drive incremental revenue.
• Interact consistently with clients, customers, and resort guests in person, by phone, and electronically.
• Coordinate client accommodations, ground transportation, spa treatments, amenities, and other on‑resort experiences for site visits and hosted events.
• Prepare for and conduct site tours when required, effectively showcasing the resort and its offerings.
• Serve as a point of contact for assigned clients, ensuring a seamless and professional experience.
• Collaborate closely with Sales Managers to support larger accounts and overall departmental goals.
• Assist Sales Managers with CRM updates following sales missions, client meetings, and outreach efforts.
• Support the Director of Group Sales and Senior Business Development Manager with promotion setup, tracking, reporting, and special sales projects.
• Maintain accuracy and consistency across sales systems and internal reporting tools.
• Work across multiple sales and hospitality platforms, including but not limited to RTP, Delphi FDC, SMS HOST, Aspenware, SendSites, Wrike, Image Relay, and Duetto.
• Help maintain and update Group Sales content across key platforms, including the resort website, Visit Salt Lake, and CVENT.
• Ensure sales materials and digital content remain current, accurate, and aligned with brand standards.
• Travel occasionally to and from the resort and to sales conferences or events as required.
• Participate in department initiatives and remain flexible to support evolving sales and client needs in a dynamic resort environment.

WHAT YOU NEED TO GET THE JOB DONE

• 5 years of job‑specific work experience with demonstrated competence.
• Must be at least 21 years of age.
• Valid Driver’s License with clean MVR (driving record).
• Bachelor's Degree or related field experience is required.
• Proficient in Microsoft Office, Outlook, Word, and Excel.
• Experience with Delphi, SMS Host preferred but not required.

SKILLS

• Proven ability to speak articulately with clients.
• Ability to foster relationships regardless of personality and maintain a high level of professionalism regardless of the situation.
• Strong attention to detail is necessary as is being highly organized.
• Ability to work in a dynamic, fast‑paced environment with minimal supervision.
• Self‑starter who can set goals and priorities and operate in a rapidly changing environment.
• Creative mindset that improves existing processes and introduces new ones.
• Working knowledge of Microsoft Office suite and other computer functionalities required.

WORK SCHEDULE

Typical work week is Monday through Friday 8:30AM – 5:00PM. Some nights and weekends as required by workload and special events. This position is at our corporate offices at Cottonwood Corporate Center, with potential to work from the resort or from home with approval.

WHY WORK HERE

• Ski pass for you and your eligible dependents
• Complimentary ticket benefits
• Discounts at Snowbird eateries, retail shops, mountain school, lodging and daycare for employees
• Available medical, dental, vision and accident insurance – Benefits are available based on position and are subject to change
• 401k with company match
• Discounts with Powdr partners

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the role. We require all candidates that receive and accept employment offers to complete a background check before being hired and comply with our professional appearance, drug & alcohol, and employee conduct policies.

Snowbird is proud to be an equal‑opportunity employer. We do not stand for discrimination or harassment of any kind. Further, we stand for diversity of thought, background, race, sexual orientation, gender and belief.

Whether you are looking for full‑time, part‑time, seasonal, multi‑seasonal or year‑round employment, Snowbird provides a dynamic and friendly environment with many great benefits and perks.

POWDR is an adventure lifestyle†company†that inspires every human being with cool experiences in awesome places.†POWDR’s awesome places include Copper Mountain and Eldora Mountain Resort in Colorado; Boreal Mountain Resort and Soda Springs in the Lake Tahoe region of California; Mt. Bachelor in Oregon; Snowbird†in†Utah; and†SilverStar Mountain Resort in British Columbia, Canada. POWDR is a adventure lifestyle company that inspires every human being with cool experiences in awesome places.†POWDR’s awesome places include Copper Mountain and Eldora Mountain Resort in Colorado; Boreal Mountain Resort and Soda Springs in the Lake Tahoe region of California; Mt. Bachelor in Oregon; Snowbird in Utah; and SilverStar Mountain Resort in British Columbia, Canada.†POWDR is an adventure lifestyle company that inspires every human being with cool experiences in awesome places. Within POWDR’s portfolio are six mountain resorts including Copper Mountain and Eldora Mountain Resort in Colorado; Boreal Mountain Resort and Soda Springs in the Lake Tahoe region of California; Mt. Bachelor in Oregon, and Snowbird in Utah. Included in the POWDR portfolio, is Stovepipe Wells located in Death Valley National Park and Zion Lodge located in Zion National Park, operated under a long-term concessions contract with the National Park Service. Its Woodward brand empowers and inspires the next generation of action sports enthusiasts through†summer camps, mountain experiences, and mountain centers, incorporating dynamic programming and innovative environments at Woodward Park City in Utah,†Woodward PA in Pennsylvania,†Woodward Copper in Colorado, Woodward Tahoe in California. POWDR is headquartered in Park City, UT. For more information, please visit our website.