Group Sales Coordinator - Snowbird

Powdr Corp.; Northern (KY); Hybrid; USD 25,000 - 34,000; Full time

Benefits offered by this job

Ski pass for you and eligible depend­-

Complimentary ticket benefits

discounts at resort amenities

Job summary

Snowbird, part of POWDR, seeks a Sales Coordinator to drive revenue through outbound and inbound sales while supporting the Group Sales team. You will manage client segments, coordinate bookings, and act as a resort ambassador across touchpoints.

Responsibilities include qualifying leads, closing bookings, and assisting with CRM updates. Travel to events and site visits may be required; a bachelor's degree and 5 years of experience are preferred.

Qualifications

• 5 years of job-specific work experience with demonstrated competence.
• Must be at least 21 years of age.
• Valid Driver’s License with clean MVR (driving record).
• Bachelor's Degree or related field experience is required.
• Proficient in Microsoft Office, Outlook, Word, and Excel.
• Experience with Delphi, SMS Host preferred but not required.

Responsibilities

• Actively generate and close business through outbound and inbound sales efforts.
• Support Group Sales team and own defined sales initiatives.
• Manage select client segments and serve as front-line representative.
• Drive revenue growth, guest experience, and department goals.
• Coordinate client accommodations and resort experiences for site visits.
• Assist in CRM updates following sales missions and outreach.
• Prepare for and conduct site tours when required, showcasing the resort.
• Collaborate with Sales Managers on larger accounts and promotions.

Skills

Customer-facing sales

Relationship building

Outbound/inbound sales

CRM updates

Interdepartmental coordination

Education

Bachelor's Degree or related field

Tools

Delphi FDC

SMS HOST

Aspenware

SendSites

Wrike

Image Relay

Duetto

RTP

CVENT

Job description

Snowbird is situated in the middle of the Wasatch Mountain Range and is not only home to awe‑inspiring views and mighty terrain, it is also home to employees equally as remarkable. Snowbird is continually looking for the best, those who share a passion for these mountains and the outdoors. Snowbird is a unique resort with distinct summer and winter seasons and offers full‑time, part‑time and seasonal positions.

Title: Sales Coordinator

Location: Cottonwood Corporate Center- Corporate Office

Status: Hourly, Full‑time, Year‑Round

Schedule: Monday – Friday 8:30AM – 5:00PM

Under the direction of the Director of Group Sales, the Sales Coordinator is responsible for actively generating and closing business through outbound and inbound sales efforts while supporting the Group Sales team. This role owns defined sales initiatives, manages select client segments, and serves as a front‑line representative of the resort, contributing directly to revenue growth, guest experience, and achievement of departmental sales goals.

CORE RESPONSIBILITIES

• The Sales Coordinator is a customer‑facing sales professional responsible for driving revenue and representing the resort brand.
• Engage prospective and existing clients to identify needs and recommend appropriate resort products and services
• Qualify leads and convert inquiries into confirmed bookings
• Meet or exceed assigned sales goals and performance benchmarks
• Upsell and cross‑sell lift tickets, activities, and resort experiences
• Build and maintain ongoing client relationships
• Own designated sales initiatives, promotions, or market segments
• Process bookings, contracts, and transactions with accuracy and efficiency
• Serve as a knowledgeable ambassador for the resort across all client touch points

WHAT YOU’LL DO

• Answer phones, greet walk‑ins, and manage inbound sales inquiries with a focus on conversion.
• Owning the voucher creation process for all Group Sales Orders, and ensuring Amadeus reflects orders accurately based on consumption.
• Assisting in the sales process for ticket only groups- sending Voucher Order invoices, Credit Card Authorizations and troubleshooting any queries related to the voucher redemption process.
• During high‑demand periods coordinating inter‑departmentally for leisure groups booking rentals, lessons or other leisure activities.
• Qualify, contract, and fulfill ticket‑only group orders of 15-25 tickets or fewer during high demand periods.
• Actively prospect throughout the year using LinkedIn, Knowland, and targeted outreach, as well as attendance at sales conferences and industry events as needed.
• Support outbound sales initiatives and assist in executing promotions designed to drive incremental revenue.
• Interact consistently with clients, customers, and resort guests in person, by phone, and electronically.
• Coordinate client accommodations, ground transportation, spa treatments, amenities, and other on‑resort experiences for site visits and hosted events.
• Prepare for and conduct site tours when required, effectively showcasing the resort and its offerings.
• Serve as a point of contact for assigned clients, ensuring a seamless and professional experience.
• Collaborate closely with Sales Managers to support larger accounts and overall departmental goals.
• Assist Sales Managers with CRM updates following sales missions, client meetings, and outreach efforts.
• Support the Director of Group Sales and Senior Business Development Manager with promotion setup, tracking, reporting, and special sales projects.
• Maintain accuracy and consistency across sales systems and internal reporting tools.
• Work across multiple sales and hospitality platforms, including but not limited to RTP, Delphi FDC, SMS HOST, Aspenware, SendSites, Wrike, Image Relay, and Duetto.
• Help maintain and update Group Sales content across key platforms, including the resort website, Visit Salt Lake, and CVENT.
• Ensure sales materials and digital content remain current, accurate, and aligned with brand standards.
• Travel occasionally to and from the resort and to sales conferences or events as required.
• Participate in department initiatives and remain flexible to support evolving sales and client needs in a dynamic resort environment.

WHAT YOU NEED TO GET THE JOB DONE

• 5 years of job‑specific work experience with demonstrated competence.
• Must be at least 21 years of age.
• Valid Driver’s License with clean MVR (driving record).
• Bachelor's Degree or related field experience is required.
• Proficient in Microsoft Office, Outlook, Word, and Excel.
• Experience with Delphi, SMS Host preferred but not required.

SKILLS

• Proven ability to speak articulately with clients.
• Ability to foster relationships regardless of personality and maintain a high level of professionalism regardless of the situation.
• Strong attention to detail is necessary as is being highly organized.
• Ability to work in a dynamic, fast‑paced environment with minimal supervision.
• Self‑starter who can set goals and priorities and operate in a rapidly changing environment.
• Creative mindset that improves existing processes and introduces new ones.
• Working knowledge of Microsoft Office suite and other computer functionalities required.

WORK SCHEDULE

Typical work week is Monday through Friday 8:30AM – 5:00PM. Some nights and weekends as required by workload and special events. This position is at our corporate offices at Cottonwood Corporate Center, with potential to work from the resort or from home with approval.

WHY WORK HERE

• Ski pass for you and your eligible dependents
• Complimentary ticket benefits
• Discounts at Snowbird eateries, retail shops, mountain school, lodging and daycare for employees
• Available medical, dental, vision and accident insurance – Benefits are available based on position and are subject to change
• 401k with company match
• Discounts with Powdr partners

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the role. We require all candidates that receive and accept employment offers to complete a background check before being hired and comply with our professional appearance, drug & alcohol, and employee conduct policies.

Snowbird is proud to be an equal‑opportunity employer. We do not stand for discrimination or harassment of any kind. Further, we stand for diversity of thought, background, race, sexual orientation, gender and belief.

Whether you are looking for full‑time, part‑time, seasonal, multi‑seasonal or year‑round employment, Snowbird provides a dynamic and friendly environment with many great benefits and perks.

POWDR is an adventure lifestyle†company†that inspires every human being with cool experiences in awesome places.†POWDR’s awesome places include Copper Mountain and Eldora Mountain Resort in Colorado; Boreal Mountain Resort and Soda Springs in the Lake Tahoe region of California; Mt. Bachelor in Oregon; Snowbird†in†Utah; and†SilverStar Mountain Resort in British Columbia, Canada. POWDR is a adventure lifestyle company that inspires every human being with cool experiences in awesome places.†POWDR’s awesome places include Copper Mountain and Eldora Mountain Resort in Colorado; Boreal Mountain Resort and Soda Springs in the Lake Tahoe region of California; Mt. Bachelor in Oregon; Snowbird in Utah; and SilverStar Mountain Resort in British Columbia, Canada.†POWDR is an adventure lifestyle company that inspires every human being with cool experiences in awesome places. Within POWDR’s portfolio are six mountain resorts including Copper Mountain and Eldora Mountain Resort in Colorado; Boreal Mountain Resort and Soda Springs in the Lake Tahoe region of California; Mt. Bachelor in Oregon, and Snowbird in Utah. Included in the POWDR portfolio, is Stovepipe Wells located in Death Valley National Park and Zion Lodge located in Zion National Park, operated under a long-term concessions contract with the National Park Service. Its Woodward brand empowers and inspires the next generation of action sports enthusiasts through†summer camps, mountain experiences, and mountain centers, incorporating dynamic programming and innovative environments at Woodward Park City in Utah,†Woodward PA in Pennsylvania,†Woodward Copper in Colorado, Woodward Tahoe in California. POWDR is headquartered in Park City, UT. For more information, please visit our website.