Group Program Director, Product (US)

codeandtheory; United States; Remote; USD 220,000 - 280,000; Full time

Job summary

codeandtheory seeks a senior Delivery leader to oversee a diverse portfolio across major accounts. You will blend strategic oversight with hands-on accountability for scope, budgets, and timely delivery.

You will mentor teams, manage cross-functional partnerships, and drive continuous improvement using modern tooling, including AI-driven approaches, to accelerate value delivery. This role is US-based within a globally distributed team.

Qualifications

• 15+ years of program or delivery management experience in product and digital transformation.
• Proven ability to own scope, estimation, and budget integrity for complex engagements.
• Trusted escalation point for clients and senior stakeholders with sound judgment.
• Strong financial acumen and revenue planning experience.
• Experience mentoring and developing multi-level teams.
• Excellent communication and stakeholder alignment across methodologies.

Responsibilities

• Own health and performance of delivery portfolios, setting standards for excellence.
• Lead estimation, scope development, and budget/contract review for high-value engagements.
• Partner with engagement, resourcing, finance on staffing and growth targets.
• Evaluate project health weekly and define resolution paths with discipline leads.
• Mentor and develop Delivery team members and manage performance planning.
• Champion process and tooling improvements, including AI-driven approaches.

Skills

Delivery leadership

Portfolio management

Stakeholder management

Financial acumen

Mentoring

Cross-functional leadership

Communication

Emotional intelligence

Delivery strategy

Tools

AI-driven tooling

Job description

Role overview

This senior leadership role directs the Delivery function across a portfolio of clients and/or a major account at a digital-first creative agency. The position blends strategic portfolio leadership with hands-on operational accountability, overseeing team health, scope and budget integrity, and growth across complex product and digital transformation engagements.

Responsibilities

• Own the overall health and performance of assigned delivery portfolios, setting standards for excellence and driving continuous improvement across accounts
• Lead estimation, scope development, and budget/contract review for high-value engagements, and serve as the senior escalation point for both internal and client-facing issues
• Partner with client engagement, business development, resourcing, recruiting, and finance on staffing, account growth targets, and organic/new business opportunities
• Evaluate project health weekly with portfolio leadership peers and account leads, defining resolution paths and mitigating risks in collaboration with discipline leads
• Mentor and develop Delivery team members at every level, owning performance reviews, growth planning, and training programs in partnership with delivery leadership
• Champion process and tooling improvements, including AI-driven approaches, that enable more efficient and modern ways of working

Requirements

• 15+ years of program or delivery management experience with deep expertise in product and digital transformation
• Proven ability to own scope, estimation, and budget integrity for complex, high-value engagements
• Track record as a trusted escalation point for clients and senior internal stakeholders, with sound judgment on when to resolve directly versus mobilizing others
• Strong financial acumen and comfort partnering on revenue planning, investment decisions, and account health
• Demonstrated success managing, mentoring, and developing teams across multiple levels of seniority
• Excellent communication and emotional intelligence, with the ability to align diverse stakeholders and adapt delivery approach across project management methodologies

Nice to have

• Experience contributing to new business pitches in a senior oversight capacity or as a hands-on contributor
• Familiarity with leveraging AI and emerging tools to accelerate delivery and innovation

Benefits and work setup

• Compensation range: $220,000 - $280,000, with consideration across multiple levels based on experience
• US-based role within a globally distributed team model spanning North America, South America, Europe, and Asia