Group Product Manager – Billing Modernization

Jobtailor

Dearborn (MO)

On-site

USD 120,000 - 160,000

Full time

14 days+

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Job summary

Jobtailor is seeking a Product Leader to own the Core Billing, Invoicing, and Statements Platform. You will define the roadmap, translate complex rules into backlogs, and collaborate with cross-functional teams to deliver scalable, compliant billing solutions.

Responsibilities include leading MVP definitions, overseeing document rendering, and aligning with regulatory standards such as TILA/Reg Z. Strong API and data architecture fluency is required.

Qualifications

Bachelor’s degree or equivalent experience.
Significant product management experience in billing, invoicing, financial statements, or fintech environments.
Ability to own and deliver complex platform capabilities across multiple legacy and modern systems.

Responsibilities

Own the product strategy, roadmap, and delivery outcomes for Core Billing, Invoicing, and Statements Platform.
Define and maintain the billing and statements roadmap across initiatives and external vendors.
Translate business rules and technical requirements into clear backlogs, MVPs, and execution plans.
Partner with teams to define invoicing MVP boundaries and complex billing scenarios.
Lead requirements for dynamic document rendering and accessibility compliance.
Represent Billing and Statements in planning, reviews, and executive discussions.
Identify and elevate risks related to billing accuracy and regulatory disclosures.

Skills

Product management

Billing & invoicing

APIs

Agile delivery

Communication

Education

Bachelor’s degree or equivalent experience

Tools

Zuora

Salesforce Billing

OpenText Exstream

Quadient

HTML-to-PDF rendering

Job description

Own the product strategy, roadmap, and delivery outcomes for the Core Billing, Invoicing, and Statements Platform, including core billing engines, dynamic document rendering, statement distribution APIs, and preference management tools.
Define and maintain the billing and statements roadmap across Ford Credit initiatives, Ford Pro, the Ford Credit digital teams, Agent Servicing, downstream financial accounting systems, and external print vendors.
Translate complex business rules, modern lending platform capabilities, legacy system migrations, and technical requirements into clear product backlogs, MVP definitions, and execution plans.
Partner with peer teams to define invoicing MVP boundaries, supporting complex commercial fleet consolidated billing, account hierarchies and grouping structures, and custom billing templates.
Lead product definition for complex billing scenarios, including statement cycle logic, grace period calculations, dynamic fee and amortization displays, interest accrual presentation, late fee application rules, and billing correction/reversal flows.
Lead requirements for state‑of‑the‑art document composition technologies, focusing on dynamic localized translations, ADA accessibility compliance (Web Content Accessibility Guidelines), and print/digital layout consistency.
Define and prioritize billing control requirements, such as invoice validation runs, statement generation reconciliation, duplicate billing checks, out‑of‑balance processing holds, and secure audit logging for compliance.
Represent Billing and Statements in PI planning, QBRs, executive readouts, architecture reviews, and risk/compliance escalation discussions.
Partner with engineering leadership to ensure system designs are scalable, resilient, appropriately sequenced, and aligned to team capacity.
Identify and elevate risks related to billing accuracy, regulatory disclosure errors (e.g., Truth in Lending Act, Regulation Z, Regulation E), print vendor processing delays, and production readiness.
Define product success metrics and operational health indicators, including statement generation SLA adherence, paperless adoption rate, delivery failure rates, system latency for real‑time document retrieval, and billing dispute trends.

Requirements

Bachelor’s degree or equivalent experience.
Significant product management experience in billing, invoicing, financial statements, receivables, subscription management, banking, fintech, enterprise platforms, or highly regulated financial technology environments.
Demonstrated ability to own and deliver complex platform capabilities across multiple legacy and modern systems, teams, and stakeholders.
Strong understanding of billing cycles, invoice generation, statement distribution (digital/print), dynamic account summaries, fee calculations, or financial disclosure regulations.
Experience managing enterprise APIs, high‑volume batch processing, document generation/rendering engines, or platform services.
Ability to define product strategy, MVP scope, roadmap priorities, requirements, acceptance criteria, and measurable outcomes.
Strong technical fluency with APIs, data schemas (XML, JSON), database architecture, system integrations, and production support concepts.
Experience working with engineering teams in Agile delivery models, including backlog management, prioritization, sprint planning, PI planning, and release readiness.
Ability to operate independently in highly ambiguous environments and drive alignment across product, engineering, architecture, business, compliance, legal, operations, and executive stakeholders.
Strong risk management mindset, particularly around data privacy (PII), auditability, compliance with financial regulations, and automated operational controls.
Excellent written and verbal communication skills, including the ability to brief senior leaders on complex billing rules, technical tradeoffs, and delivery risks.
Experience with consumer auto finance, lease/retail lending, commercial fleet billing, or banking statement requirements.
Familiarity with financial compliance standards such as Truth in Lending (TILA/Reg Z) or equivalent financial disclosure regulations.
Experience with billing/invoice engines (e.g., Zuora, Salesforce Billing, or custom‑built enterprise billing engines).
Experience with enterprise document composition and print output software (e.g., OpenText Exstream, Quadient, or modern HTML-to-PDF rendering pipelines).
Experience supporting banking platforms, multi‑entity ledger configurations, or bank‑compliant statement generation.
Experience migrating legacy mainframe‑based billing operations to modern cloud‑based microservice architectures.
Experience with digital delivery channels (email, SMS, push, customer portals) and paperless enrollment optimization.
Experience with enterprise identity modernization, such as migration from legacy customer identifiers to enterprise party identifiers.
Experience leading executive‑level escalations, scope tradeoff discussions, MVP boundary decisions, and cross‑functional alignment for large strategic programs.

Core Competencies

Demonstrates expertise in product management for billing and invoicing platforms, with a strong focus on compliance, risk management, and technical fluency in APIs and document generation technologies. Proven ability to lead cross‑functional teams and deliver complex platform capabilities in highly regulated financial environments.

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