Group/Principal Product Manager

Level AI; California (MO); Hybrid; USD 200,000 - 300,000; Full time

Job summary

A leading company specializing in AI solutions is seeking a Principal Product Manager to shape the future of their AI portfolio. In this hybrid role, you will drive the strategy and execution of core AI products, collaborating with diverse teams to enhance customer experience and drive growth.

Benefits

Standard startup perks

Qualifications

• At least 7 years of experience in product management.
• Deep familiarity with Generative AI and Large Language Models.
• Experience in building AI products.

Responsibilities

• Own the vision, strategy, and roadmap for core AI experiences.
• Drive product execution end-to-end with high bias for action.
• Collaborate with cross-functional teams including engineering, ML, and data science.

Skills

Analytical thinking

Strategic thinking

Cross-functional leadership

Customer obsession

Communication skills

Education

Bachelor's degree in computer science, mathematics, systems engineering, MIS

MBA from an esteemed university

Job description

Level AI was founded in 2019 and is a Series C startup headquartered in Mountain View, California. Level AI revolutionizes customer experience with our AI-native platform, leveraging advanced technologies including Large Language Models. Our products extract deep insights from customer interactions and provide actionable intelligence, empowering organizations to enhance customer experience and drive growth. Consistently updated with the latest AI innovations, Level AI stands as the most adaptive and forward-thinking in the industry.

We are seeking a data-minded, entrepreneurial product leader to shape the future of our AI portfolio.

As a Principal product manager on the team, you will be responsible for advancing our core AI products and bringing new, AI-first products to market. You thrive in ambiguity and bring clarity to cross-functional teams. This fast-paced environment demands initiative, strategic thinking, and a strong bias for action. You will work closely with a world-class team including alumni from Amazon, Facebook, Google & Uber. This is an exciting opportunity to make a tangible impact in the AI space, driving product innovation, customer value, and business growth.

This is a hybrid role based out of Mountain View, with flexibility to work in the office as needed.

What you will do :

• Own the vision, strategy, and roadmap for core AI experiences across the product portfolio.
• Champion customer obsession through feedback, data, and research.
• Bring a strong data-driven mindset and focus on measurable impact.
• Drive product execution end-to-end with high bias for action.
• Collaborate with engineering, ML, and data science teams. Partner cross-functionally with PMs, Design, Marketing, and Go-to-Market teams.
• Work with Product Marketing to ensure successful product launches aligned with customer and business goals.
• Stay on top of emerging technologies to inform Level AI’s product strategy.

Basic Qualifications:

• Bachelor’s degree in computer science, mathematics, systems engineering, MIS, or a related field; preferably an MBA from an esteemed university.
• At least 7 years of experience in product management, with at least 3 years in building AI products.
• Deep familiarity with Generative AI and Large Language Models.
• Proven track record of ownership and execution in fast-paced environments.
• Exceptional written and verbal communication skills.
• Strong analytical and structured thinking skills.
• Demonstrated ability to lead cross-functional teams and influence stakeholders. Experience working with teams in different time zones.

Preferred Qualifications :

• Experience launching 0-1 products.
• Domain experience in Contact Center or Customer Experience.
• Experience leading teams.

Compensation: $200,000 - $300,000 per year. Total compensation will be competitive and reflect the applicant's qualifications. We offer standard startup perks.