Group Leader, Patient Revenue - Medicare

Memorial Sloan Kettering Cancer Center; Carpinteria (CA); Remote; Full time

Job summary

A leading healthcare organization is seeking a Group Lead for Patient Revenue. This role involves training staff, ensuring compliance with policies, and maintaining operational excellence in a remote capacity. The ideal candidate will have leadership experience and a strong background in healthcare billing.

Qualifications

• 2-4 years of experience in data entry and Healthcare Billing.
• Leadership experience preferred.

Responsibilities

• Train and develop new and existing staff.
• Perform routine audits on completed work.
• Update departmental records with charge entry policies.

Skills

Leadership

Communication

Detail oriented

Organized

Tools

Microsoft Office

EPIC

Job description

Exciting Opportunity at MSK: Group Lead, Patient Revenue

This is a high-impact leadership opportunity to support operational excellence and staff development across MSK’s Patient Revenue - Medicare team. You'll play a vital role in training, process improvements, and daily issue resolution—ensuring a seamless patient and team experience through thoughtful coordination, escalation support, and documentation oversight.

Role Overview:

• Take part in the training and development of new and existing staff; provide feedback to Supervisor on new and existing employee’s performance and job knowledge

• Update departmental records with new and existing charge entry policies and procedures

• Demonstrate adaptability to support daily operations by re-distributing assignments and/or applying cross-coverage

• Perform routine audits on completed work by specialist to ensure departmental policies and procedures are adhered to

Key Qualifications:

• Leadership experience preferred

• A minimum of 2-4 years of experience in data entry and Healthcare Billing

• Strong communication, both written and verbal

• Strong working knowledge of Microsoft Office applications

• Experience using Healthcare Applications (EPIC)

Core Skills:

• Detail oriented, well organized and possess the ability to maintain accuracy and production under pressure to meet departmental goals and deadlines

• Proficient in planning and prioritizing work to meet departmental goals

• Capable of building strong customer relationships across within the Patient Revenue Team, Clinical Practices, and Physicians

Additional Information:

Pay Range: $34.83-$54.00

Reporting to Supervisor, Revenue Cycle

Schedule: 9:00 AM – 5:00 PM EST, Monday - Friday

Location: 99% remote with flexibility to come on site in NYC as needed

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