Group Leader, Manufacturing

301095 Fresenius Kabi, LLC; Warrendale (Allegheny County); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Life insurance

Disability insurance

401K with company contribution

Wellness program

Job summary

Fresenius Kabi, LLC is seeking a Service Depot Group Leader in Warrendale to coordinate daily depot operations, oversee device receipt, testing, and shipment, and ensure compliant, efficient service workflows. You will support technicians, drive throughput, and maintain QA and regulatory compliance within cGMP, FDA, and ISO 13485 standards.

The role emphasizes leadership, strong communication, and teamwork, with a focus on audit-ready documentation in SAP and continuous improvement across the

Qualifications

• High School Diploma or GED required.
• Electro-mechanical assembly and test experience preferred.
• Demonstrated leadership and strong communication skills.
• Good organization and teamwork with customer focus.

Responsibilities

• Coordinate and oversee daily service depot activities, including device receipt, testing, return processes, packaging and shipment.
• Support timely execution of service work orders to meet turnaround time and throughput objectives.
• Allocate resources, assign tasks, and manage shift priorities to ensure operational efficiency.
• Escalate complex technical or process issues to engineering or leadership as appropriate.
• Ensure adherence to standardized service procedures, documentation requirements, and escalation pathways.
• Training & Team Support: Assist with onboarding and training of new technicians, ensuring readiness on tools, systems, and procedures.
• Promote knowledge sharing and continuous improvement within the depot.
• Quality & Compliance: Ensure all service activities are performed in accordance with controlled SOPs and quality system requirements.
• Maintain accurate, complete, and audit-ready service documentation in SAP and related systems.
• Support compliance with cGMP, FDA, ISO 13485, and internal quality standards.
• Participate in audits, inspections, and continuous improvement initiatives.
• Operational Leadership: Operate with minimal supervision on assigned shifts, ensuring continuity of depot operations.
• Monitor performance metrics and support actions to improve service quality and efficiency.
• Foster a culture of accountability, teamwork, and customer focus within the depot.

Skills

Leadership

Communication

Teamwork

Customer focus

Attention to detail

Education

High School Diploma/GED

Tools

SAP

Job description

Job Summary

Salary Range: $21.00 to $23.00 Per Hour dependent upon education, experience, and working shift. The Service Depot Group Leader provides primary support to the Technical Service Operations Manager and is responsible for coordinating daily operations within the Ivenix Service Depot. This role ensures efficient execution of service workflows, supports technician performance, and maintains compliance with all applicable quality and regulatory requirements.

Key Responsibilities

• Coordinate and oversee daily service depot activities, including device receipt, testing, return processes, packaging and shipment
• Support timely execution of service work orders to meet turnaround time and throughput objectives
• Allocate resources, assign tasks, and manage shift priorities to ensure operational efficiency
• Escalate complex technical or process issues to engineering or leadership as appropriate
• Ensure adherence to standardized service procedures, documentation requirements, and escalation pathways
• Training & Team Support: Assist with onboarding and training of new technicians, ensuring readiness on tools, systems, and procedures
• Promote knowledge sharing and continuous improvement within the depot
• Quality & Compliance: Ensure all service activities are performed in accordance with controlled SOPs and quality system requirements
• Maintain accurate, complete, and audit-ready service documentation in SAP and related systems
• Support compliance with cGMP, FDA, ISO 13485, and internal quality standards
• Participate in audits, inspections, and continuous improvement initiatives
• Operational Leadership: Operate with minimal supervision on assigned shifts, ensuring continuity of depot operations
• Monitor performance metrics and support actions to improve service quality and efficiency
• Foster a culture of accountability, teamwork, and customer focus within the depot
• All employees are responsible for ensuring the compliance to company documents, programs and activities related to the Health, Safety, Environment, Energy, and Quality Management Systems, as per your roles and responsibilities.

Requirements

• High School Diploma/GED
• Electro-mechanical assembly and test experience preferred.
• Demonstrated leadership, interpersonal skills and professionalism
• Excellent communication and training skills; basic mechanical aptitude.
• Proven sound judgment, values driven, continuous innovation and improvement and adaptability skills.
• Demonstrated high performance orientation and detail orientation.
• Strong written and verbal communication skills.
• Good organization and teamwork skills, including strong customer focus.

Additional Information

• medical coverage
• dental coverage
• vision coverage
• life insurance
• disability
• 401K with company contribution
• wellness program

All employment is at-will, meaning both the employee and Fresenius Kabi have the right to end the employment relationship at any time, in accordance with applicable federal and state laws.

Fresenius Kabi is an Equal Opportunity/Affirmative Action employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, immigration status, disabilities, or protected veteran status.

Fresenius Kabi is a global health care company that specializes in injectable medicines, biosimilars, and technologies for infusion, transfusion, and clinical nutrition. Our expansive portfolio of products and global network of science and manufacturing centers provide essential support for the care of critical and chronically ill patients. With more than 41,000 employees worldwide, our dedicated team is united by our shared purpose: to put lifesaving medicines and technologies in the hands of people who care for patients - and to find answers to the challenges they face. We call this purpose caring for life.

Our U.S. headquarters is in Lake Zurich, Illinois and the company's global headquarters is in Bad Homburg, Germany.

Follow us on LinkedIn to learn more: http://bit.ly/3KdaGJr