Group Home Manager

United Counseling Service; Bennington (VT); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

Medical insurance

Dental insurance

Vision insurance

Retirement plan

Life insurance

Disability insurance

Employee Assistance Program

Career development

Supervision towards licensure

Loan repayment & tuition assistance

Wellness program

Diversity & inclusion

Job summary

United Counseling Service in Vermont is seeking a Group Home Manager to oversee daily operations, supervise staff, coordinate client services, and ensure regulatory compliance across facilities.

You will partner with the Program Manager, supervise staff, manage scheduling, training, and documentation, and support clients with daily living activities, community engagement, and treatment planning.

Qualifications

• High School diploma or equivalent required; Bachelor's degree preferred.
• 3–5 years of supervisory experience.
• Proficiency in Microsoft Outlook and basic computer skills.

Responsibilities

• Oversee daily program operations across multiple facilities.
• Supervise staff, coordinate recruitment and scheduling, and provide regular supervision.
• Train staff in safety procedures, documentation, and client-specific needs.
• Ensure timely, accurate documentation and reporting.
• Coordinate services and ISA-related activities for client-centered planning.
• Support direct care, ADLs, meals, medication administration, and community activities.
• Maintain licensing documentation and regulatory compliance.
• Participate in on-call rotation and act as liaison between programs.

Skills

Staff supervision

Training & development

Documentation & reporting

Caregiver support & ADLs

Case management coordination

Communication skills

Education

High School diploma

Bachelor's degree preferred

Tools

Microsoft Outlook

Job description

Description: Why join UCS? Since 1958, United Counseling Service (UCS) has been dedicated to providing exceptional care and support to individuals and families in our community. Through a wide range of programs, services, and educational opportunities, we strive to meet the diverse needs of those we serve. Our team includes professionals from various fields, including administration, clinical services, nursing, education, case management, psychiatry, and direct support, working across 17 facilities throughout Bennington County. As a proud affiliate of Vermont Care Partners—a statewide network of 16 non-profit community-based agencies—we deliver comprehensive mental health, substance use, and intellectual and developmental services across Vermont. We are currently seeking compassionate, motivated team players to join us in making a positive impact and building a stronger community.

UCS Offers Generous Benefits

• Competitive pay
• Generous paid time off
• Medical, dental, and vision insurance
• Retirement plan with employer match
• Employer paid life insurance
• Employer paid short term and long-term disability insurance
• Employee Assistance Program
• Career development opportunities
• Free clinical supervision towards licensure
• Loan repayment and tuition assistance program
• Award winning worksite wellness program
• An inclusive workplace supported by an active Diversity, Equity, Inclusion, and Belonging committee.
• Rewarding experience making a difference in the community.

We believe a dynamic and inclusive workforce will strengthen our organization and enhance the services we provide. Therefore, it is our goal to hire a diverse workforce and cultivate a culture where our employees feel accepted and included, hold a valued place within our organization and are equally able to contribute to their fullest extent, assisting in fulfilling our mission of building a stronger community.

Objective / Purpose

Under the direction of the Program Manager, the Group Home Manager oversees daily program operations, including staff supervision, client services coordination, household management, and compliance with all regulations.

Key Responsibilities

• Staff Supervision & Development
• Partner with the Program Manager to recruit and interview candidates
• Create staff schedules to ensure adequate coverage and minimize overtime
• Train and orient staff in areas such as safety procedures, household operations, documentation, incident reporting, and client-specific needs
• Identify and coordinate ongoing training needs; maintain training records
• Provide regular supervision through meetings and role modeling
• Program Coordination & Development
• Complete individual evaluations and attend team meetings
• Serve as a liaison between programs and professional staff
• Ensure timely and accurate completion of all documentation
• Monitor program effectiveness and recommend changes to the QDDP
• Ensure consistent delivery of services and supports
• Manage household needs, including supplies and maintenance
• Recordkeeping & Compliance
• Oversee completion and accuracy of staff documentation
• Complete required daily, weekly, and monthly reportsMaintain up-to-date client and program records
• Ensure all licensing documentation and requirements are met
• Direct Service
• Provide direct care support as needed
• Assist with activities of daily living (ADLs), including personal care, medication administration, nutrition, and household tasks
• Support clients with community outings, appointments, and social engagement
• Plan recreational activities and encourage community integration
• Serve as a role model for both clients and staff
• Case Management
• Oversee person-centered planning through development and management of the ISA
• Coordinate services and appointments with providers
• Support staff and clients in identifying goals, strengths, and needs
• Train and monitor staff on implementation of strategies and supports
• Ensure services align with ISA requirements and regulatory standards
• Participate in the on-call rotation

Educational Requirements

• High School diploma or equivalent. Bachelor's degree preferred.
• A minimum of 3-5 years’ supervisory experience.
• Microsoft Outlook proficient.

Licenses/Certifications Required

• Valid Driver’s License
• Must become certified to pass medications for specified residents within 6 months of employment