Group Fitness Director

Griffin Club LA, Inc.; Pleasanton (CA); On-site; USD 70,000 - 82,000; Full time

Benefits offered by this job

Competitive Compensation

Discounts on club services

Continuing Education

Community Involvement

Paid Time off

Health Insurance

Job summary

Griffin Club LA, Inc. is seeking a Group Exercise Director to lead the department under the VP/General Manager. You will develop innovative group exercise programs, drive revenue, and ensure safety and high quality for members.

The role emphasizes member engagement, staff leadership, and cross-department collaboration to maintain a luxury, hospitality-driven environment.

Qualifications

• CPR, First Aid and AED certifications are required.
• ACE/AFAA/ACSM/NASM certification is preferred.
• Experience in managing group exercise programs is essential.

Responsibilities

• Lead the Group Exercise department and program development.
• Oversee operations to ensure high-quality, safe services.
• Manage revenue and budgeting for group exercise offerings.
• Deliver exceptional member service and hospitality.
• Collaborate with other departments to promote the program.

Skills

Sales and Marketing

Policies and Regulations

Written Comprehension

Oral Comprehension

Computer Literacy

Education

CPR/First Aid/AED Certification

ACE/AFAA/ACSM/NASM Certification

Fitness program management experience

Tools

Microsoft Outlook

Job description

Under the direction of the Vice President/General Manager, the Group Exercise Director is responsible for leading the Group Exercise department, providing safe, creative, and inviting group exercise programs. This leadership position projects clear knowledge and experience of the industry, active solicitation of member opinions regarding the program and ultimately provides members with an exciting and innovative group exercise program. This position oversees group exercise operations to ensure the delivery of professional, high quality, safe, and innovative health and services and programs to our membership. Responsible for the management and revenues associated with all group exercise services and programs. Responsible for providing exceptional customer service, creating an environment of hospitality and luxury, and consistently demonstrate a positive and professional attitude.

Our Culture

Our unique culture is at the heart of all we do and is guided by our values and behaviors. It’s what we expect of ourselves and each other every day. We call it our “Code of Culture”.

Our Code of Culture includes Our Mantra, Our Actions We Live By, and Pete’s Promise:

Our Mantra:

Respect The Past

Accept Responsibility

Pay it Forward

Our Actions We Live By:

Actions We Live By. It’s who we are when we step into our full power.

Keep It Real. Always. We need open and honest discussions. We need courage to speak up and to call things out that aren’t good enough. And we navigate tough conversations with empathy and grace.

Think Ahead. Be An Owner. Always be proactive, not reactive; be on the front foot. If we want to be an owner of this business, we must act like it!

Stay Humble. Hustle Harder. Show up and do the hard work. Be a gritty, roll-up-your-sleeves kind of crew. Know it’s never about one person–we are a part of a powerful team.

One Team. One Voice. Be ONE united team. When we move in the same direction, there are no limits to what we can accomplish.

Be Curious. Ask Why. Stay member curious. We seek to understand, and we never settle. We ask questions to truly understand the core of a matter.

Service Forward

Ruthlessly Consistent

Do the Right Thing

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

PRIMARY JOB FUNCTIONS

Associate Management

• Hires, trains, supervises, develops, and terminates the employment of those supervised in accordance with company policies and directives
• Performs timely performance evaluations on Associates.
• Responsible for implementation of all laws, regulations and policies regarding, employment practices, safety rules and all other company policies and procedures
• Process, review and submit payroll for those directly supervised
• Profitably manage group exercise operations; includes development, implementation and evaluation of comprehensive, member focused, group-fitness-related operational and service standards
• Manage group exercise operations including customer service, communication, marketing, purchasing, supplying, budgeting, and financial analysis
• Ensure departments operate within established guidelines; manage expenses to budgets
• Represent the club in a professional manner through image, dress, communication, and immediate follow through and response
• Provide members with an exciting and innovative group exercise program
• Manage financial performance of the Group Exercise Program through achievement of revenue targets, expense management, and proper planning and forecasting.
• Track, report and analyze the details of financial operation on a daily/weekly/monthly basis
• Prepare and implement action plans to meet or exceed monthly financial goals
• Review applicable financial statements and reports

Customer Service

• Deliver exceptional service experience to members, guests, and Associates
• Assist in marketing Group Exercise program

Communication and Relationships

• Effectively and professionally interacts and communicates with other Associates, members, and guests.
• Active participation in required events, required programs, required meetings and required trainings
• Promote the company’s safety goals and actively work towards ensuring a safe working environment.
• Actively further corporate objectives and continuously support improvement and positive change, which includes participating on corporate designated committees to improve the company and business operations.
• Make professional development a consistent priority.

OTHER JOB FUNCTIONS

• Flexibility in work schedule, as job may require day and evening shifts, weekends and holidays

Qualifications

MINIMUM QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each primary job function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SKILLS & KNOWLEDGE

• Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling services. This includes marketing strategy and tactics, and sales techniques.
• Policies and Regulations — Knowledge of company polices.
• Written Comprehension and Expression — Ability to read, understand and communicate information and ideas in writing so others will understand.
• Oral Comprehension and Expression — Ability to understand and communicate so others can understand ideas and information.
• Computer – Ability to utilize scheduling and email communication software, such as Microsoft Outlook.

EXPERIENCE & EDUCATION

• Current CPR, First Aid, and AED Certifications
• Certification with one or more of the following: American Council on Exercise (ACE), Aerobics and Fitness Association of America (AFAA), American College of Sports Medicine (ACSM), and the National Academy of Sports Medicine (NASM)
• Previous fitness operations experience
• Proven leadership skills, strong interpersonal and management skills, and excellent verbal and written communication skills
• Professional, friendly manner and excellent customer service attitude and abilities
• Enthusiastic, responsible, and dependable team player
• Self-motivated, takes initiative, ability to work independently in multi-tasked environment
• Well organized and detail oriented

WORKING CONDITIONS/ PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The location of the position changes frequently from indoors to outdoors.
• It is necessary to adapt to a frequently changing environment.
• This position deals with outside personnel such as members and guests on a regular basis with contact in various forms such as in person, phone and email.
• It is sometimes necessary to deal with unpleasant or angry people with the need to problem solve difficult situations.
• This position requires a person to sit, stand, walk; talk or hear, both in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; reach with hands and arms; and lift up to 10 pounds.
• Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus.

JOB DESCRIPTION REVISION

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job. While this job description is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change. This job description replaces all previous descriptions for this position.

An Equal Opportunity Employer

The Bay Club Company (“TBCC”) provides equal employment opportunities without regard to race (and all traits historically associated with race, including but not limited to, hair texture and protective hairstyles), color, religion, creed (including, but not limited to, religious dress and grooming practices), sex (including pregnancy, childbirth or related medical conditions, and breastfeeding, and other related medical conditions), sexual orientation and identity, gender, gender identity, gender expression, actual or perceived national origin/ancestry, accent or ability to speak English, age, disability, marital/familial status, source of income, veteran status, citizenship status, political activities or affiliations, medical condition, genetic information, persons with AIDS or AIDS-related condition, or persons who are victims of domestic violence.

$70,304.00 - $82,000.00 / year

Other Compensation and Benefits

At the Bay Club, we offer programs and perks that cultivate a healthy and active workplace environment. Here are the perks you can expect in your benefits package:

• Competitive Compensation
• Discounts on club services and amenities
• Continuing Education
• Community Involvement
• Paid Time off*
• Health Insurance*

*Offered to Full-Time associates. Full-Time status eligibility starting at 25 average hours of work per week.