Group Fitness & Community Experience Director

Dedham Health & Athletic Complex; Dedham (MA); On-site; USD 65,000 - 95,000; Full time

Job summary

Dedham Health & Athletic Complex seeks a Group Exercise & Member Experience Director to lead a dynamic group exercise program and cultivate a welcoming community. You will oversee a schedule of 75+ classes per week, recruit and manage instructors, handle payroll, and ensure safety and high quality programming.

The ideal candidate is a people-focused fitness leader, energetic, organized, and comfortable teaching, scheduling, payroll, and engaging with members and staff to grow participation and

Qualifications

• Nationally recognized group exercise certification is required.
• Previous group exercise teaching experience is required.
• Must be available to teach and provide substitute coverage during mornings, evenings, and weekends.
• Strong organizational, communication, scheduling, and administrative skills.

Responsibilities

• Oversee a group exercise program of 75+ classes per week.
• Recruit, interview, hire, onboard, schedule, and manage instructors.
• Maintain class coverage and secure qualified substitutes as needed.
• Manage departmental payroll, including reviewing instructor hours and submitting payroll on time.
• Be available to teach and provide substitute coverage as needed, including mornings, evenings, and weekends.
• Monitor attendance, member feedback, instructor performance, and program quality.
• Develop and implement new classes and initiatives based on member interests and industry trends.
• Conduct regular instructor communication, meetings, training, and performance feedback.
• Serve as a visible, energetic presence throughout the facility.
• Build relationships with members and create a welcoming community.
• Coordinate member social events and wellness activities.

Skills

People-focused leadership

Communication

Scheduling

Payroll management

Customer engagement

Education

Nationally recognized group exercise certification

Job description

Dedham Health & Athletic Complex seeks a Group Exercise & Member Experience Director to lead a dynamic group exercise program and cultivate a welcoming community. You will oversee a schedule of 75+ classes per week, recruit and manage instructors, handle payroll, and ensure safety and high quality programming.

The ideal candidate is a people-focused fitness leader, energetic, organized, and comfortable teaching, scheduling, payroll, and engaging with members and staff to grow participation and