Group Facilitator - Virtual

Monte Nido; Northern (KY); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Retirement plan

Life insurance and AD&D

EAP

FSA/HSA

Paid time off

Professional development

Job summary

Monte Nido is seeking a Virtual Group Facilitator to join its remote team. The role involves providing direct patient support and leading therapeutic groups in alignment with the organization’s philosophy, with meals and group activities integrated into the schedule.

The position emphasizes engagement, professional presentation, and adherence to treatment protocols, including telehealth delivery and documentation.

Qualifications

• High school diploma or equivalent required; a bachelor's degree in counseling or a related field is strongly preferred.
• Two years of experience in a health-related field is preferred.
• Technology knowledge and use of required software (high-speed internet, camera and microphone).
• Experience with EHR systems is preferred.

Responsibilities

• Provide direct patient support and therapeutic interventions in line with Monte Nido philosophy.
• Deliver curriculum and facilitate groups, including independent group sessions.
• Engage with patients and maintain professional standards during virtual sessions.
• Attend to attendance, notes, and timely documentation in daily reports.
• Monitor safety and coordinate meal-related activities and group pre-planning.
• Escalate attendance concerns in real time and support treatment team.
• Maintain confidentiality and contribute to quality improvement initiatives.

Skills

Counseling

Client engagement

Telehealth proficiency

Digital literacy

Education

Bachelor's degree in counseling or related field

High school diploma or equivalent

Tools

EHR software

Video conferencing tools

Job description

We save lives while providing the opportunity for people to realize their healthy selves.

Virtual Group Facilitator

CST and EST Hours

Monte Nido

Remote

Monte Nido has been delivering treatment for eating disorders for over two decades. Our programs offer a model of treatment that blends medically sophisticated care with a personalized treatment approach. Our work is grounded in evidence-based strategies for adults and adolescents suffering from eating disorders. We work from a multi-disciplinary treatment team approach while integrating state-of-the-art medical, psychiatric, nutritional, and clinical strategies to provide comprehensive care within an intimate home setting.

We are seeking a Virtual Group Facilitator to join our Monte Nido team. The Group Facilitator position is responsible for providing direct patient support as well as therapeutic interventions. Therapeutic interventions will be conducted in adherence to the philosophy and principles of Monte Nido.

Schedule: Monday-Friday; 2 evenings a week

Total Rewards

Discover a rewarding career with us and enjoy an array of comprehensive benefits! We prioritize your success and well-being, providing:

• Competitive compensation
• Medical, dental, and vision insurance coverage (Benefits At a Glance)
• Retirement
• Company-paid life insurance, AD&D, and short-term disability
• Employee Assistance Program (EAP)
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Paid time off
• Professional development
• And many more!

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Essential Duties and Responsibilities

1. Responsible for providing a safe, comfortable environment and therapeutic milieu for
2. Models therapeutic eating habits with clients by eating provided programmatic meals and snacks aligned with company's nutrition philosophy to completion throughout shift.
3. Responsible for engaging with patients in a way aligned with company's therapeutic approach.
4. Responsible for delivering curriculum, as needed, to groups with ability to communicate and elevate situations appropriately.
5. Able to run assigned groups independently.
6. Co-facilitates groups with others as needed by supporting engagement and attendance.
7. Internalizes feedback from manager on interactions with team and clients and works to improve on feedback.
8. Always presents in a professional way, reflecting the standards of care of Monte Nido Virtual.
9. Monitors patient safety (including eating disordered behaviors) during the program day and intervenes with recovery-focused directives when appropriate.
10. Participates in and monitors daily meals and snacks with Facilitates Meal Pre-Planning and Meal Process Groups. Will need to eat with clients during meals and snacks.
11. Checks in with clients as needed, e.g. if camera is off or not in attendance.
12. Escalates those not in attendance at group in real time to ensure following up with client.
13. Coordinates the collection of outcome surveys and client satisfaction surveys during treatment.
14. Documents in daily reports and patient meal logs, all information, interactions, communications, behaviors and interventions in a timely fashion.
15. Updates group and meal notes within 24 hours, keeping attendance and noting any relevant details.

Other Duties and Responsibilities

1. Participates in weekly to bi-weekly staff meetings and treatment team to continue personal and professional growth as well as building cohesion amongst the treatment team.
2. Demonstrates knowledge and awareness of a patient's total needs as a person, and addresses psychosocial, physical, developmental, spiritual, and cultural issues as appropriate for each individual.
3. Has working knowledge of the program's telehealth policy and enforces with clients in group as needed.
4. Adheres to and follows the Monte Nido & Affiliates policies and procedures, including work schedule, time and attendance, and time off.
5. Uses tact and sensitivity in communicating effectively and respectfully with patients, families, co-workers and all
6. Provides for maintenance of confidentiality of patient records and
7. Maintains the values and philosophy of the mission statement of the Monte Nido &
8. Recommends quality and/or process improvement initiatives in order to more effectively and efficiently perform the job functions of this position.
9. VIRTUAL EMPLOYEES: We have the same expectations for employees as we do for clients. We ask that you always have camera on and join from a private space free from other noises and distractions (e.g. not in car) when meeting with clients or joining a clinical staff meeting. You will need a reliable video conferencing setup including camera, microphone and stable, high speed Internet connection. You will also need to be prepared for a back-up in the event of technology failures. We also expect that you consider your personal appearance in much the same way you would if you were seeing clients in-person. You will also need to keep your background (behind the camera) clean and professional.
10. Other duties as assigned.

Qualifications

• High school diploma or equivalent required, strongly prefer bachelor's degree in counseling or similar field.
• Two years' experience in relevant health-related field. Preferred virtual group therapy experience.
• Have technology knowledge and use required software (i.e. high-speed internet, high quality camera and microphone)
• Experience with EHR preferred

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