Group Director, Technology Operations - Marketplace Transformation & Performance
Walmart Inc.
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Benefits offered by this job
Job summary
Walmart Inc. is seeking a Group Director, Technology Operations for Marketplace Transformation & Performance in Bentonville, AR.
This role leads strategic business transformation, operates across Product, Technology, and Operations, and partners with senior leadership to deliver measurable improvements and scalable solutions. The position focuses on optimizing the Seller Acquisition Funnel and expanding initiatives across the Walmart Marketplace, with a track record of driving operational
Qualifications
- Bachelor’s degree or 12+ years of relevant experience as listed in the minimum qualifications.
- Demonstrated experience leading teams and owning large-scale, cross-functional business initiatives.
- Outstanding ability to influence executives across matrixed organizations.
- Experience partnering with Product, Technology and Operations to accelerate execution.
- Strategic thinking, analytics, and executive communication skills.
Responsibilities
- Drive high-impact business transformation initiatives to improve operational performance.
- Own operational excellence by identifying inefficiencies and establishing performance metrics.
- Lead strategic execution translating priorities into actionable plans for cross-functional teams.
- Partner with executive leadership for strategic planning and data-driven decisions.
- Enable innovation leveraging technology, automation, and AI to boost efficiency.
- Build and lead high-performing teams with a culture of ownership and continuous improvement.
Skills
Education
Job description
Bentonville, AR
1601 Se 10th St
Bentonville, AR 72716-0000
R-2672462
$160,000 - $320,000/yr
Regular/ Permanent
Walmart Marketplace is seeking a strategic, results‑driven leader to drive business transformation, operational excellence, and cross‑functional execution. This highly visible role will partner closely with senior leadership to solve complex business challenges, improve performance, and implement scalable solutions that support long-term growth.
The ideal candidate combines strategic thinking with hands‑on execution, bringing structure to ambiguity, influencing stakeholders, and driving measurable business outcomes.
About the Team
Walmart Marketplace is one of the fastest-growing areas of our eCommerce business, connecting millions of customers with an expanding assortment of products from trusted sellers and brands.
The Marketplace Transformation & Performance team is focused on solving high-priority business challenges, improving operational efficiency, and accelerating strategic initiatives. Initially focused on optimizing the Seller Acquisition Funnel, the team will evolve to address additional opportunities across Marketplace.
What You’ll Do
- Drive Business Transformation: Lead high-impact initiatives that improve operational performance, solve complex business problems, and deliver sustainable results.
- Own Operational Excellence: Identify inefficiencies, establish performance management mechanisms, and drive accountability across cross‑functional teams.
- Lead Strategic Execution: Translate business priorities into actionable plans, aligning Product, Technology, Operations, and business stakeholders to accelerate outcomes.
- Partner with Executive Leadership: Support strategic planning, business reviews, prioritization, and data‑driven decision‑making across the organization.
- Enable Innovation: Identify opportunities to leverage technology, automation, and AI to improve efficiency and organizational effectiveness.
- Build High‑Performing Teams: Develop and lead a team of strategic and operational professionals, fostering a culture of ownership, collaboration, and continuous improvement.
What You’ll Bring
- Extensive experience leading large‑scale business transformation, operational excellence, or strategic initiatives within complex organizations.
- Proven track record of owning business performance, driving measurable improvements, and delivering sustainable operational results.
- Demonstrated success leading high‑performing teams and influencing senior executives across highly matrixed, cross‑functional environments.
- Strong experience owning and partnering with Product, Technology, and Operations teams to solve complex business challenges and accelerate execution.
- Exceptional strategic thinking, analytical problem‑solving, and executive communication skills.
- Ability to navigate ambiguity, establish organizational structure and accountability, and translate strategy into measurable business outcomes.
Minimum Qualifications
- Bachelor’s degree in Business, Engineering, Technology, Operations, or a related field and 10 years of experience in business operations, transformation, technology operations, program leadership, or a related area; OR
- 12 years of relevant professional experience.
- Demonstrated experience leading teams and owning large‑scale, cross‑functional business initiatives.
Preferred Qualifications
- MBA or other advanced degree in a relevant field.
- Experience leading enterprise‑wide transformation, operational excellence, or strategic business operations functions.
- Experience in Marketplace, eCommerce, technology platforms, or similarly complex, fast‑paced environments.
- Proven success leading senior‑level teams and influencing executive stakeholders across Product, Technology, and business functions.
- Track record of building scalable operating mechanisms and delivering measurable improvements to business performance.
At Walmart, we offer competitive pay as well as performance‑based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company‑paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices .Live Better U is a Walmart‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart .
The annual salary range for this position is $160,000.00 - $320,000.00Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business,information systems, project/program management, information technology, finance, management, or related area and 8 years’ experience inproject management, program management, program operations, or related area.
Option 2: 10 years’ experience in project management, program management, program operations, or related area.5 years’ supervisory experience.
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 7 years' experience in project management, program management, program operations, or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.
1601 SE 10th St, Bentonville, AR 72716, United States of America
Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
Discount Card
Get 10% off
Walmart associates are eligible for a 10% discount card on most regular‑priced items and fresh produce in‑store and on select items at Walmart.com. Eligible after 90 days of employment.
Live Better U
100% covered
Earn a degree or in‑demand skills certificates with no debt- Walmart covers 100% of tuition and books. Live Better U offers 60+ programs for Associates to pursue their dreams.
Ready to grow your career? Walmart Academy offers job‑specific retail training and leadership courses to help Associates reach their career goals.
Medical, dental, vision, and wellness programs for you and your family
Access mental health resources and assistance programs for life’s challenges
Training, leadership programs, and clear paths to advance.
Imagine a workplace surrounded by innovation.At Walmart’s new Home Office in Bentonville, Arkansas, we’re redefining what it means to work at a global leader.
Set on 350 acres of thoughtfully revitalized land, our new campus seamlessly integrates the charm of Northwest Arkansas with cutting edge design and technology. From biking trails and outdoor courtyards to flexible, tech‑enabled workspaces, every detail reflects our commitment to sustainability, connection, and culture.
With amenities like on‑site childcare at our Little Squiggles Children’s Enrichment Center, the Walton Family Whole Health & Fitness Center, and a vibrant food hall featuring local and international favorites, we’re creating a space where work‑life balance isn’t just a goal—it’s a reality.
Beyond the campus, Bentonville offers a dynamic lifestyle with world‑class dining, art at the Crystal Bridges Museum, and countless outdoor activities.
Whether you’re exploring High South cuisine, enjoying live performances at our new amphitheater, or cycling the Razorback Greenway, you’ll experience the perfect blend of small‑town charm and big‑city amenities.
Join us at Walmart and grow your career alongside a community that feels like home.
This isn’t just a workplace—it’s a destination for leaders eager to make a difference.
Group Director, Product Management
Bentonville, AR 72716-0000
Bentonville, AR 72716-0000
Group Director, Product Management - Returns
Bentonville, AR 72716-0000
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