Group Director, Social Media

Moroch; Dallas (TX); Hybrid; USD 150,000 - 210,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Hybrid work

Generous PTO and holidays

Mental health and wellbeing resources

Fitness reimbursement

Parental and child-bonding leave

Job summary

Moroch is seeking a senior leader to set the strategic direction for the agency's social media programs across paid, influencer, and organic channels in the United States. You will oversee performance, measurement frameworks, and scalable practices that drive client outcomes and agency growth.

You will champion emerging technologies and AI-driven solutions, build strong platform partnerships, and guide high-performing teams while aligning with Moroch's values of Humanity, Diversity, Integrity,

Qualifications

• Bachelor's degree in Marketing, Digital Marketing, Communications, Advertising, Business, or related field.
• 10+ years of progressive experience in social media marketing with leadership responsibility.
• Proven success leading paid social, influencer, and organic programs for multi-location brands.
• Deep knowledge of Meta, TikTok, Snapchat, LinkedIn, X, Reddit, Pinterest, and emerging platforms.
• Strong analytics, measurement, attribution, content strategy, and social commerce.
• Experience managing strategic relationships with platforms, tech providers, and industry groups.
• Proven ability to build and develop high-performing teams.
• Experience evaluating emerging technologies, AI, and automation for marketing.

Responsibilities

• Lead Social Media Strategy and Vision for paid, influencer, and organic capabilities.
• Oversee social media program performance across client portfolios with measurable outcomes.
• Develop and evolve the agency's social media practice, processes, and offerings.
• Drive adoption of emerging technologies and AI-driven solutions.
• Lead platform relationships and partnerships to enhance capabilities and opportunities.
• Act as a social media thought leader and represent the agency at events.
• Build and mentor high-performing social media teams across functions.
• Manage resource planning, staffing, and operational efficiency.
• Support growth through business development and client engagement.
• Champion Moroch values including Humanity, Diversity, Integrity, Tenacity, and Curiosity.

Skills

Social Media Strategy

Paid Social Advertising

Influencer Marketing

Organic Social Media

Analytics & Measurement

Content Strategy

Social Commerce

AI & Automation

Platform Partnerships

Leadership

Relationship Management

Business Development

Education

Bachelor's degree in Marketing/Communications/Advertising/Business

Job description

About The Role

This role sets the strategic direction for the agency’s paid social, influencer marketing, and organic social capabilities, ensuring priorities, investments, and long-term roadmaps align with client objectives and broader business goals. The position provides executive oversight of social media programs across client portfolios, establishing performance standards, measurement frameworks, and operational best practices that drive consistency, scalability, innovation, and measurable business impact. It advances the organization’s social media practice by evolving service offerings, championing emerging technologies and AI-driven solutions, and building strong relationships with platforms, partners, and industry organizations to expand capability and competitive advantage. The role also serves as a visible thought leader and senior people leader, developing high-performing teams, guiding resource strategy, supporting business development, and fostering an inclusive, values-driven culture focused on excellence and continuous improvement.

What You’ll Do

• Lead Social Media Strategy and Vision - Establish and advance the strategic vision, priorities, goals, and long-term roadmap for the agency's paid social, influencer marketing, and organic social media capabilities. Align departmental objectives with broader business goals while identifying opportunities that strengthen client outcomes, agency growth, and competitive differentiation.
• Oversee Social Media Program Performance - Provide strategic oversight for social media programs across client portfolios, ensuring initiatives are effectively planned, executed, optimized, measured, and aligned with client business objectives. Establish performance standards, measurement frameworks, and reporting practices that connect social media investments to meaningful business outcomes while driving continuous improvement and innovation.
• Lead Social Media Practice Development - Develop and enhance the agency's social media capabilities, methodologies, processes, and best practices across paid social, influencer marketing, and organic social disciplines. Establish operational standards, methodologies, training programs, and best practices that promote consistency, scalability, quality, and performance across the social media organization. Continuously evolve service offerings to meet changing client needs, market conditions, and platform developments.
• Drive Innovation and Emerging Technology Adoption - Identify, evaluate, and champion emerging technologies, platform capabilities, AI solutions, automation opportunities, and industry innovations that improve operational efficiency, campaign effectiveness, and long-term competitive advantage for clients and the agency
• Lead Platform and Strategic Partner Relationships - Develop and maintain collaborative relationships with social media platforms, technology providers, influencer marketing partners, and industry organizations. Leverage partnerships to enhance agency capabilities, access emerging opportunities, support innovation initiatives, and create value for clients and internal teams.
• Serve as a Social Media Thought Leader - Act as a trusted subject matter expert on social media marketing, platform developments, influencer trends, content strategy, social commerce, measurement practices, and emerging technologies. Provide strategic recommendations, points of view, and educational guidance that strengthen client results and organizational expertise. Represent the agency through industry events, platform partnerships, speaking opportunities, and thought leadership initiatives that elevate organizational visibility and credibility.
• Lead and Develop High-Performing Teams - Build, mentor, and develop social media leaders and team members through coaching, performance management, knowledge sharing, succession planning, and professional development. Foster a culture of accountability, innovation, collaboration, and continuous improvement while ensuring teams have the resources and support necessary to succeed.
• Manage Operational and Resource Effectiveness - Provide leadership for workforce planning, resource allocation, staffing strategies, and operational processes across the social media organization. Monitor capacity, optimize team utilization, and ensure resources are aligned to client commitments, business priorities, and future growth objectives.
• Support Agency Growth and Business Development - Contribute to organizational growth through new business opportunities, strategic planning, thought leadership, industry engagement, client presentations, and agency marketing initiatives. Partner with leadership teams to position the agency's social media capabilities and strengthen market presence.
• Champion Agency Values and Culture - Champion and model the agency's values of Humanity, Diversity, Integrity, Tenacity, and Curiosity. Foster an inclusive, collaborative, and high-performing culture while promoting ethical decision-making, accountability, innovation, and professional excellence throughout the organization.

Role-based Skills

• Social Media Strategy & Execution
• Paid Social Advertising
• Influencer Marketing
• Organic Social Media
• Media Performance Measurement & Reporting
• Social Media Analytics
• Marketing Attribution
• Content Strategy
• Social Commerce
• AI and Automation
• Community Strategy
• Platform & Strategic Partnership Management
• Uphold our agency values - Humanity. Diversity. Integrity. Tenacity. Curiosity.

Core Skills

• Strategic Thinking
• Functional & Technical Knowledge
• Financial Acumen
• Relationship Management
• Business Acumen
• Problem Solving
• Business Development
• Client Focus
• Results Oriented
• Effective Planning
• Project Management
• Continuous Learning
• Technology Readiness

Leadership Skills

• Leadership
• Building Alignment
• Performance & Results Management
• Coaching & Talent Development
• Emotional Intelligence

Qualifications

• Bachelor's degree in Marketing, Digital Marketing, Communications, Advertising, Business, or a related field; or an equivalent combination of education and professional experience.
• 10+ years of progressive experience in social media marketing, digital marketing, or a related field, including leadership responsibility for social media teams, client strategy, and departmental or account-level decision-making.
• Demonstrated success leading paid social, influencer marketing, and organic social media programs for national, regional, or multi-location brands. Experience should include strategy development, campaign activation, optimization, measurement, content planning, influencer partnerships, and community engagement.
• Deep knowledge of major social media platforms, including Meta, TikTok, Snapchat, LinkedIn, X, Reddit, Pinterest, and emerging social channels.
• Strong understanding of social media analytics, measurement, attribution, content strategy, social commerce, and performance reporting.
• Experience developing and managing strategic relationships with social media platforms, technology providers, influencer partners, and industry organizations to support innovation, capability development, and business growth.
• Proven ability to build, lead, and develop high-performing teams through coaching, performance management, talent development, and resource planning.
• Experience evaluating and implementing emerging technologies, AI-driven solutions, and automation opportunities to improve operational efficiency and marketing effectiveness.
• Excellent communication, relationship-building, strategic thinking, and business development skills with the ability to influence stakeholders at all levels.

What You’ll Find At Moroch

We're committed to creating an environment where people can do great work and build meaningful careers. Eligible employees have access to a comprehensive benefits program including:

• Medical, dental, and vision coverage
• 401(k) with company match
• Generous PTO, paid holidays, and give back time for volunteering
• Hybrid work
• Mental health and wellbeing resources
• Fitness reimbursement
• Paid parental and child-bonding leave

About Moroch

At Moroch, we believe that local changes everything. We unearth specificity from local culture to create impact at scale for regional, national and multi-location brands. We anchor every decision in business insights, unleashing our teams to develop relentlessly fresh creative and intentional media strategies that change behaviors. Every solution we create closes the proximity gap, helping brands get closer to consumers and communities. Moroch is a proudly independent agency dedicated to helping franchisees and local marketers drive business results. Visit moroch.com to learn more about our clients and current work.

Equal opportunity statement

This job description reflects the general details considered necessary to describe the principal functions of the job. It shall not be construed as a detailed description of all work requirements, nor is it intended to be an exhaustive list of responsibilities and duties necessary to perform the job. Moroch is an Equal Opportunity Employer.

Travel Requirements

Travel may be required for this position, up to approximately 10% of the time.