Group Analyst

HHM Hospitality; City of Niagara Falls (NY); Presencial; USD 60 000 - 90 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, Dental and Vision

Paid Time Off

401k Company Match

Daily Pay

Life Insurance

TELUS Health access

Travel Discounts

Employee Assistance

Educational/Professional Development

Referral Bonus Program

Resumo da oferta

HHM Hotels is seeking a Group Analyst to support revenue management, sales and operations by analyzing group leads, quotes and market data. You will prepare and review revenue reports, monitor block performance, and help implement yield strategies across a multi-brand portfolio.

The role requires at least two years in revenue management (NYC market preferred), strong analytical skills and the ability to communicate clearly both verbally and in writing.

Qualificações

• Minimum of two years of revenue management experience, in NYC market preferably.
• Multi-brand or multi-hotel experience.
• Clear verbal and written communication.
• Strong time management skills.
• Ability to investigate and analyze information and draw conclusions.

Responsabilidades

• Manage group lead process for the Sales Team: Evaluate incoming group leads and RFPs for a specific segment or group of hotels.
• Attend DBR and quote leads that fall out of the established MARS.
• Manage and modify MAR Rates in the Sales System under guidance to ensure accurate pricing floors.
• Assist Directors of Revenue Management and Directors of Sales in preparing for hotel forecast reporting.
• Support BT Sales with market analysis reporting as needed.
• Accurate preparation and distribution of sales and revenue reports.
• Perform audits and maintenance on Sales System, PMS and Profit Source; conduct GRC reviews with sales teams.
• Group Pickup Tracking: monitor contracted blocks vs actualized/picked-up rooms and communicate cut-off dates.
• Be knowledgeable of all special rates, promotions, room types, and hotel products.

Conhecimentos

Revenue management

Multi-brand experience

Communication

Time management

Analytical thinking

Ferramentas

Sales System

PMS

Profit Source

Descrição da oferta de emprego

Overview

Opportunity: Group Analyst

Group Analyst position is integral to the success of maximizing the Hotel's revenues, budgets and forecasts. The primary purpose of this position is to support and liaison with sales, revenue management and operations departments. The position will be responsible for the preparation and analysis of incoming group leads, revenue reports that will assist the sales team in implementing the Hotel's yield strategies. In addition, the Group Analyst will be required to review and analyze reports such as STAR, Hotel Intelligence and other measurement tools when presenting revenue opportunities for the hotel.

Potential Career Path

Revenue Manager - Area Sales Manager

Essential Job Functions

• Manage group lead process for the Sales Team: Evaluate incoming group leads and RFPs for a specific segment or group of hotels. Calculate and recommend optimal quotes based on historical data, displacement analysis, and current market demand.
• Attend DBR and quote leads that fall out of the established MARS.
• Manage and modify MAR Rates in the Sales System as required under the guidance of the Director of Sales and Revenue Manager to ensure optimal use by the sales team. Ensure the sales team is always equipped with accurate, up-to-date pricing floors.
• Assist Directors of Revenue Management and Directors of Sales in preparing for hotel forecast reporting.
• Support BT Sales with market analysis reporting as needed.
• Accurate preparation and distribution of sales and revenue reports. Reports may include market segmentation analysis, production reports, pace reports, group forecast reports, budget tools, etc.
• Perform audits and maintenance on systems such as Sales System, PMS and Profit Source system in conjunction with Sales Teams. Conduct routine GRC reviews with sales teams to include cleanup of stale pipeline, pricing review of active pipeline over needs periods.
• Group Pickup Tracking: Monitor and analyze contracted group blocks versus actualized/picked-up rooms. Identify underperforming groups early and collaborate with sales managers to mitigate wash. Communicate upcoming cut-off dates, to ensure timely entry of rooming lists and monitor potential inventory wash.
• Be knowledgeable of all special rates, promotions, room types, and hotel products.

Position Requirements

• Minimum of two years of revenue management experience, in NYC market preferably
• Multi-brand or multi-hotel experience
• Ability to communicate clearly both verbally and in writing.
• Excellent in time management skills.
• Ability to investigate and analyze information and to draw conclusions.

HHM Hotels Benefits and Perks

• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Daily Pay
• Free Basic Life Insurance
• 24/7 access to TELUS Health, a confidential work-life resource.
• Travel Discounts
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Referral Bonus Program

Work Environment and Context

• Work schedule varies and may include working varies shifts, holidays and weekends.
• Requires ability to navigate throughout the restaurant and kitchen, lifting up to 50 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It

About Us

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.