Group Account Supervisor

REMEDY EDGE™ NY; New York (NY); On-site; USD 78,000 - 149,500; Full time

Job summary

Remedy Edge NY is seeking a Group Account Supervisor to oversee complex brands with multiple workstreams. You will lead strategic and executional initiatives, guide junior staff, and ensure brand plans are delivered on time and within scope.

The role requires strong communication, cross-functional collaboration, and a focus on client satisfaction. A minimum 6 years in medical marketing or agency work and travel to client meetings are expected.

Qualifications

• Superior verbal and written communication skills.
• Excellent organizational skills.
• Able to collaborate across a multi-disciplinary team.
• Excellent presentation skills for brand teams and clients.
• Experience with digital, social, omnichannel, TV, CRM projects.
• Willingness to travel to client meetings.
• Proficient in Microsoft Office.
• Bachelor’s degree with 6+ years in medical marketing or agency experience.
• Experience managing one or more direct reports.
• Patient Pharmaceutical advertising experience preferred but not required.

Responsibilities

• Lead complex initiatives on large brands or multiple mid-size brands.
• Ensure pull-through of Brand strategy on tactics.
• Be a teacher and mentor to junior staff and direct reports.
• Work with your manager to set the tone for the team.
• Run projects end to end while supervising junior staff.
• Manage your team’s SOW from creation through completion.
• Coordinate with Project Management on budget changes.
• Improve agency account procedures and ensure team compliance.
• Identify and act on organic growth opportunities.
• Develop and sell recommendations to clients with the team.
• Monitor client business to identify growth opportunities.
• Ensure high client satisfaction by addressing issues proactively.
• Develop deep product knowledge on indications, market, and competition.
• Monitor progress and communicate challenges, find solutions.

Skills

Verbal communication

Written communication

Organizational skills

Collaboration

Presentation skills

Project management

Microsoft Office

Travel ability

Education

Bachelor’s degree in Marketing/Communications

Tools

Microsoft Office

Job description

Job Description

At Remedy Edge NY, we believe health can’t wait.

The stakes are higher. The pace is faster. And hesitation costs lives.

That’s why Remedy Edge exists. We help brands, healthcare professionals, patients, and decision-makers get the edge on health through urgent thinking, creativity, and action.

We're Growing Our Team With Talent. Skill Matters, But How You Work Matters Just As Much. We're Looking For Team Members Who Are

• Relentless in the pursuit of better ideas, tighter creative, and more strategic thinking
• Respectful of the people behind every pitch, brief, timeline, concept, and shoot
• Remarkable in the standard they hold themselves to, knowing that average doesn’t move us forward

Because when health is on the line, every moment matters. And every edge counts.

Inclusivity

Healthcare communications should reflect the realities of the people they're meant to reach. We're committed to building teams with diverse perspectives, experiences, and voices, because the best ideas emerge when everyone is heard. By embracing differences, we create stronger work that leads to more meaningful health outcomes.

Flexibility

Great work doesn't come from sitting in a specific place. It comes from giving talented people an environment to do their best thinking. Our flexible hybrid model empowers teams to work where they're most effective, whether that's in our NYC headquarters, at home, or alongside clients. With intentional meeting‑free time, seasonal flexibility, and modern ways of working, our team has the space to get the edge, their way.

Who We Are

Remedy Edge is a global healthcare communications network built to make creativity and technology a force for better health outcomes.

We are a collective of courageous, curious, generous, and gritty people driven to solve the toughest challenges in healthcare. We question assumptions and push past what's expected. Our work is grounded in deep expertise across behavior, culture, channels, and innovation. The result is work that moves people from awareness to action, from delay to decision, and from possibility to progress.

Because getting the edge on health isn't a tagline. It's the standard we hold ourselves to every day.

Title

Group Account Supervisors

Department

Account Services

Your Role

Group Account Supervisors (GAS) are responsible for overseeing complex Brand(s) with multiple workstreams. They must be able to lead complex initiatives (strategic and executional) seamlessly with a mix of support and independence.

What You Will Do

• Lead complex initiatives on large brands or multiple mid-size brands, including strategic and tactical initiatives
• Ensure pull‑through of Brand strategy on tactics and initiatives
• Be a teacher and mentor to junior staff and direct reports
• Work with your manager to “set the tone for the team”
• Run projects and initiatives end to end while supervising junior staff
• Manage your team’s SOW from creation, through completion
• Work with Project Management to ensure budget changes are communicated as appropriate to agency management and appropriate team members
• When appropriate, work to optimize established agency account procedures, including account files, approval process and status reports, and ensure team members follow them
• Learn to identify and act on organic growth opportunities
• Develop and sell recommendations to client(s) with cross‑functional team members and manager
• Monitor client business to identify opportunities for agency growth
• Ensure a high level of client satisfaction, by proactively identifying, escalating client issues and opportunities
• Develop deep product knowledge base (i.e., understanding of product indications, market research, marketing plans, and competitive knowledge)
• Monitor brand and projects in progress to ensure on‑track project timing, actively communicate any challenges, and work with team to identify solutions

What You’ll Need

• Superior verbal and written communication skills
• Superior organizational skills
• Able to collaborate across a multi-disciplinary team
• Excellent presentation skills with an ability to present ideas to brand teams and clients
• Experience with multiple types of projects and initiatives (digital, social, omnichannel, TV, CRM)
• Able to travel to client meetings
• Proficient in Microsoft Office
• Bachelor’s degree with a minimum of 6 years of medical marketing or agency experience
• Previous experience managing one or more direct reports
• Patient Pharmaceutical advertising experience is preferred, not required
• Salary: $78,000 - $149,500

Work Location Policy

Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in‑office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in‑office attendance.

Recruitment Privacy Notice

We will process your personal data in accordance with our Recruitment Privacy Notice.

Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice

Equal Employment Opportunity

It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.