Grounds Supervisor

Herschend Family Entertainment Co.; Valdosta (GA); On-site; USD 30,000 - 45,000; Full time

Job summary

Herschend Family Entertainment Co. in Valdosta is looking for a dedicated Park Grounds Team Member/Team Lead. This position involves supervising and training team members while adhering to safety and quality standards.

The ideal candidate will have strong communication skills, a detail-oriented mindset, and the ability to maintain high operational performance. Experience in the Park Services or supervisory role is preferred, alongside basic computer skills.

Qualifications

• 6-12 months of Park Services or Supervisory experience, or equivalent related educational experience preferred.
• Ability to read, write, and speak English.

Responsibilities

• Perform all duties of Park Grounds Team Member/Team Lead.
• Supervise, train, and develop line level employees.
• Ensure compliance with all park and department operational and safety policies.
• Represent the company positively to guests and team members.
• Create memorable experiences for guests by exceeding expectations.

Skills

Detail Oriented

Self Motivated

Accountability

Assertiveness

Communication, Oral

Coaching and Development

Enthusiastic

Friendly

Financial Aptitude

Motivation

Team Builder

Patience

Working Under Pressure

Education

High school graduate or general education degree

Tools

Microsoft Office Word

Microsoft Office Excel

Microsoft Outlook

Job description

Essential Functions Statement(s)

• Perform all duties of Park Grounds Team Member/Team Lead
• Ensure operation meets the company standards for quality, service, safety, and financial efficiency
• Ensure compliance with all park and department operational and safety policies and procedures
• Supervise, train, develop, and evaluate line level employees
• Ensure all radio calls are handled quickly and efficiently
• Assist in keeping SOPs and SDS sheets up to date
• Ensure staffing levels are accurate and appropriate to the business needs and work with the Entertainment/Park Services Operations Manager to make necessary adjustments
• Work cooperatively with all departments in Wild Adventures
• Ensure inventory levels and expenses are appropriate to the business needs and work with the Attractions Operations Manager to make necessary adjustments
• Ensure clean work areas and storage closet areas
• Represent the company to guests and other team members in a positive & friendly manner
• Satisfy Wild Adventures standards for performance and conduct. For example, report to work regularly and on time
• "Create Memories Worth Repeating" for our Guests by exceeding expectations
• Perform other duties as assigned

Position Qualifications

Competency Statements

• Detail Oriented - Ability to pay attention to the small things. Like wiping down the stainless steel trash cans in the restrooms or removing spots from the mirrors.
• Self Motived - Ability to be internally inspired to perform a task to the best of one's ability using his or her own drive or initiative and not requiring constant supervision to achieve positive results.
• Accountability - Ability to accept responsibility and account for his/her actions.
• Assertiveness - Ability to act in a self‑confident manner to facilitate completion of a work assignment or to defend a position or idea.
• Communication, Oral - Ability to communicate effectively with others using the spoken word.
• Coaching and Development - Ability to provide guidance and feedback to help others strengthen specific knowledge/skill areas.
• Enthusiastic - Ability to bring energy to the performance of a task.
• Friendly - Ability to exhibit a cheerful demeanor toward others.
• Financial Aptitude - Ability to understand and explain economic and accounting information, prepare and manage budgets, and make sound long‑term investment decisions.
• Motivation - Ability to inspire oneself and others to reach a goal and/or perform to the best of their ability.
• Team Builder - Ability to convince a group of people to work toward a goal.
• Patience - Ability to act calmly under stress and strain, and of not being hasty or impetuous.
• Working Under Pressure - Ability to complete assigned tasks under stressful situations.

Skills & Abilities

Education

High school graduate or general education degree preferred.

Experience

6-12 months of Park Services or Supervisory experience, or equivalent related educational experience preferred.

Computer Skills

Competency in basic computer applications, including Microsoft Office Word, Excel and Outlook.

Certifications & Licenses

• Must be approved as a Safety Trainer by the Safety Department.

Other Requirements

Position requires ability to read, write, and speak English.

Physical Demands

• Lift/Carry – Constantly (more than 66% of time)
• Stand – Constantly (more than 66% of time)
• Walk – Constantly (more than 66% of time)
• Sit – Occasionally (up to 33% of time)
• Manually Manipulate – Frequently (33%‑66% of time)
• Reach Above Shoulder – Occasionally
• Climb – Occasionally
• Squat or Kneel – Occasionally
• Lift weights up to 10 lbs – Frequently
• Lift weights 11‑20 lbs – Occasionally
• Lift weights 21‑50 lbs – Occasionally
• Lift weights 51‑100 lbs – Occasionally
• Lift weights over 100 lbs – Occasionally
• Push/Pull 12 lbs or less – Occasionally
• Push/Pull 13‑25 lbs – Occasional
• Push/Pull 26‑40 lbs – Occasional
• Push/Pull 41‑100 lbs – Occasional

Physical Requirements: Vision (near, distance, color, peripheral, depth), sense of sound, sense of touch. Ability to wear PPE gloves and safety glasses.

Work Environment

Position requires outdoor work in all weather conditions and in presence of dust and odors. Team Members are susceptible to exposure of various chemicals, bodily fluids, blood borne pathogens, prolonged exposure to sunlight.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.