Grounds Assistant Manager

Clark Associates, Inc.; Durant (OK); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading company is seeking an Assistant Manager to oversee daily shift operations in the shipping department. The role requires strong communication skills, effective leadership, and knowledge of logistics software. This position offers an opportunity to ensure operational success while leading a team to meet crucial shipping metrics and uphold safety standards.

Qualifications

• Strong knowledge of shipping operations including Ground and Common Carrier.
• Good understanding of computer programs used in shift operations.
• Professionalism and good safety practices are essential.

Responsibilities

• Coordinate daily shift operations and enforce company policies.
• Check orders for accuracy and proper labeling.
• Conduct meetings and present metrics in monthly operations.

Skills

Communication

Safety Awareness

Organizational Skills

Interpersonal Skills

Tools

IDS

Web Administrator

SPS shipping module

LTL shipping module

Job description

Job Summary

The Assistant Manager is responsible for facilitating and coordinating daily shift operations with all other supervisory/Leadership staff. The Assistant Manager should be in constant communication with the Shipping Manager on duty and serve as a liaison between the Manager and employees. The Assistant Manager should have strong working knowledge of the major areas of shift operation including grounds shipping, carrier shipping, inventory, and stock knowledge.

The Assistant Manager should have a strong understanding of how to consolidate and package both Ground and Common Carrier orders for ideal shipping. She/he should help to facilitate and ensure total shift efficiency and accuracy in all aspects of operations. She/he should have a good working understanding of the multiple computer programs that are utilized on a nightly basis. These programs consist of, but are not limited to, IDS, Web Administrator, and both the SPS and LTL shipping modules. She/he should know how to print orders in both grounds and LTL departments as well as be able to troubleshoot various computer programming issues that can arise on a given shift.

The Assistant Manager is also responsible for ensuring that employees understand all working policies and procedures and adhere to them throughout the shift. She/he will work in cooperation with the Shipping Manager to enforce established polices. The Assistant Manager will also be responsible for helping coordinate daily operations by delegation of tasks to qualified employees and inspection of completed work for accuracy and efficiency.

The Assistant Manager will hold themselves to the highest company standards, leading not only vocally but also by example, and should demonstrate good safety awareness. She/he should employ good interpersonal skills and relational competency during interactions with employees and training actions. The individual should show the utmost professionalism when confronted with trouble issues during a given shift. The Assistant Manager will give input and sit in on meetings pertaining to employee evaluations and promotions. The Assistant Manager should have a good working knowledge and be able to operate all lifts utilized within the warehouse.

Responsibilities

• Conducting meetings when necessary
• Presenting metric related information in monthly operations meetings to operations managers and peers.
• Assist in prioritizing and planning of shift to maximize overall shipping output and accuracy
• Check orders for accuracy and proper labeling (both during consolidation and packaging)
• Facilitate any conversations concerning management needs and goals
• Make sure that all employees are operating within current safety guidelines
• Working alongside and keeping employees on task while holding them to the highest company standards
• Hold associates accountable to their actions and performance standards by utilization of progressive disciplinary documentation.
• Participate in the new hire process (as needed).
• Write and issue monthly reviews for hourly associates.
• Responsible for hitting daily/weekly/monthly shipping department metrics goals.
• Any other assignments or duties deemed necessary by shift or operations manager.